Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product is great
on August 13, 2024
Posted by: Jon123
[This review was collected as part of a promotion.] Galaxy ai helps me with daily tasks and streaming movies and music has been smooth and of good quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Everything but the bluetooth
on August 13, 2024
Posted by: cravc2
[This review was collected as part of a promotion.] This phone does everything I want it to do, has ample storage. The only issue I have with this phone is the Bluetooth. It randomly disconnects from my vehicle. And it acts like the Bluetooth has to restart before I can reconnect it. I've never had this issue with a phone of a different brand. Ever. It's rather annoying as I'll have a music app going or be in a phone call and the Bluetooth drops and it can take up to 30 seconds to restart and I have to manually pair the phone to my truck again. I've contacted support about this before, but the fix wasn't permanent
Value
3
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Cravc2,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A25. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you’d like to listen to music from your Galaxy phone through your car’s speaker, you can connect your phone with a USB cable or auxiliary cable. Or you can use Bluetooth for a wireless connection if your car supports it. For hands-free driving, you can download the Android Auto app to make calls, open mobile apps, and use your smart devices as well. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, check out "Unable to connect Galaxy phone to a car" and "Connect your Galaxy phone to a car" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing these resources, feel free to reach out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00048972/
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A25. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you’d like to listen to music from your Galaxy phone through your car’s speaker, you can connect your phone with a USB cable or auxiliary cable. Or you can use Bluetooth for a wireless connection if your car supports it. For hands-free driving, you can download the Android Auto app to make calls, open mobile apps, and use your smart devices as well. You can connect your Galaxy phone to your car in a variety of ways, such as, Bluetooth, USB or AUX cables, or the Android Auto app. If you’re having trouble connecting your phone to your car, check out "Unable to connect Galaxy phone to a car" and "Connect your Galaxy phone to a car" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing these resources, feel free to reach out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00048972/
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is exactly what I was looking for!
on August 13, 2024
Posted by: Poopsie
[This review was collected as part of a promotion.] I love my Samsung! It's exactly what I was looking for. It's really helpful with books, games and I do a lot of work on it. It's got enough memory and battery life to do all the things I need it for. Thank you!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my device.
on August 13, 2024
Posted by: Angrybird2k
[This review was collected as part of a promotion.] I love the Galaxy AI on my device, it helps me a lot!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on August 13, 2024
Posted by: Jovigirl71
[This review was collected as part of a promotion.] I use my phone for general use. Haven't had a chance to try the Galaxy AI features yet, that I'm aware of at least. So far so good only had the phone for a few hours so far
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on August 14, 2024
Posted by: Barbie
[This review was collected as part of a promotion.] Galaxy AI is amazing and I recommend it for everyone... I Love all the features and Samsung Community's and I highly appreciate the designs and details.. I highly recommend everyone to get there's today or now because you will love it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 15, 2024
Posted by: Framog
[This review was collected as part of a promotion.] This device is a great improvement from any device I have used. The screen is brighter and smoother with its 120hz display, my last device was a 60hz display and the 120hz is definitely noticeably smoother. The galaxy AI couldn't be better, with the way I can effortlessly edit pics and create new scenes on my photos right on the device, anytime I want with no third party app is just the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy and simple..reliable
on August 18, 2024
Posted by: Raven1
[This review was collected as part of a promotion.] Absolutely no problems or issues so.far easy to.navigate and holds up.well to.mt clumsiness.
Value
5
Written by a customer while visiting Samsung US