Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Galaxy phone
on July 29, 2024
Posted by: Thatone9mm
[This review was collected as part of a promotion.] It has great qualities such as the camera,the A.I,and the ability to handle multiple screens,but the battery does quickly and the storage is very small
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love It!!!!!
on July 29, 2024
Posted by: MrMet6
[This review was collected as part of a promotion.] Galaxy AI is an awesome feature a d I love using the phone everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mid in kinda lacking
on July 29, 2024
Posted by: Youcanhat
[This review was collected as part of a promotion.] It get frozen often download space is limited the graphics are incredible but the camera is low compared to others
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Hi Youcanhat,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A25. We appreciate your directness as we strive to improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the opportunity available, please take a moment to review "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. If it feels like your Galaxy A25 may be running low on storage space, you do have the option of adding a microSD card, up to 1TB, to your device. If you would like to provide additional feedback with us or if you would like any further assistance after reviewing the resource that has been provided, feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/mobile/phones/all-phones/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A25. We appreciate your directness as we strive to improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the opportunity available, please take a moment to review "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. If it feels like your Galaxy A25 may be running low on storage space, you do have the option of adding a microSD card, up to 1TB, to your device. If you would like to provide additional feedback with us or if you would like any further assistance after reviewing the resource that has been provided, feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5
Has been useful & reliable
on July 29, 2024
Posted by: PapaB43
[This review was collected as part of a promotion.] Galaxy A_I is getting interesting.
Kinda like Mr Clippy' s uncle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is an excellent product
on July 29, 2024
Posted by: Anil01
[This review was collected as part of a promotion.] It is an excellent product to play games and stream videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product it's real good
on July 29, 2024
Posted by: Hebert
[This review was collected as part of a promotion.] Galaxi ai , it's so great , i have not changed other kind of phone 'cuse samsung have everything , the best camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on July 30, 2024
Posted by: Carmel
[This review was collected as part of a promotion.] Ive used the AI feature on my phone, the app was easy to use, the responses were fast, gave me answers to questions, that surprised me.
I use my phone, for connecting to my smart tv, watching movies, talking with friends, and family, videotaping , taking pictures, the colors are super sharp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is easy to use even my 90+ mom.
on July 30, 2024
Posted by: ACTremor
[This review was collected as part of a promotion.] This device is easy to use even for my 91 years old mother. I sometimes borrow it. GALAXY AI is great to use too. The camera takes great pictures.
Value
5
Written by a customer while visiting Samsung US