Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(666 Reviews)
Open Ratings Snapshot
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product. 
(
25 out of 35
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
2 out of 5
2
Okay
on July 17, 2024
Posted by: Michele Farrington
Verified Purchase:Yes
I personally was not happy with the size and weight of the item. I was hoping that it would have been lighter to carry around. I also miss the smaller phones.
Design
2 out of 5
2
Response from Samsung USBy Social CommerceJuly 17, 2024
Howdy Michele,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A25. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We pride ourselves on offering our customers a wide array of products to select from to fit all of their needs and wants when it comes to choosing their perfect devices. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. We're always happy to help! Thank you for being a devoted Samsung customer.
- Debra

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https://www.samsung.com/us/smartphones/galaxy-a25/buy/galaxy-a25-5g-128gb-unlocked-sm-a256uzkdxaa/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, great price!
on July 18, 2024
Posted by: Anonymous
from Southern VA
Expertise:Intermediate
Verified Purchase:Yes
This phone is wonderful. It's not high priced but has a great camera and is very dependable. I had a Motorola before and this phone beats it hands down. It's quick and responsive and never bogs down or hangs like my old phone did. I would highly recommend it if you're looking for a quality phone at an inexpensive price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
If only I knew sooner
on July 23, 2024
Posted by: Ranger Ray
from Northern NH
Verified Purchase:Yes
Finally broke down and bought a new Samsung after six years with my old one. I hate the thought of transfering my old info and learning a new phone. After some research I settled on the A25 and I am glad I did despite the fact that my cell service provider didn't offer this model as an option. SmartSwitch made the migration from my old phone easy and thorough. Connectivity is good even here in northern NH. Email and texting are quite satisfactory and camera works well. The phone has more than enough features and memory for my needs and the price is right. No need for any monthly phone insurance payments at this price. I am 70 years old and this phone has covered all of the bases for me. Would have made the phone switch sooner if I knew then what I know now.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My favorite tech brand.
on July 28, 2024
Posted by: Pouchy
[This review was collected as part of a promotion.] This phone has an attractive and sleek look. I use my phone for everything from listening to music to finding out where I'm going to catch dinner. Samsung is always exceeding my expectations with their technology. I like everything samsung has to offer just at the tips of my fingers. The AI system allows me to easily navigate the phone and get right to the point.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Inexpensive but amazing!
on July 28, 2024
Posted by: Gayandnerdy
[This review was collected as part of a promotion.] I bought this phone to replace my Pixel 7a for so many reasons. The charging is insanely quicker, the screen is so much better, the overall aesthetic is more beautiful and its just plain better!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love myGalaxy A25. thanks Samsung
on July 29, 2024
Posted by: Jones77
[This review was collected as part of a promotion.] Thanks Galaxy AI I helps me in my day to day work. It's awesome.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 29, 2024
Posted by: Dustinsvt1
[This review was collected as part of a promotion.] Great for streaming and games. Use for social media and many other things
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE EVERYTHING ABOUT THIS PHONE
on July 29, 2024
Posted by: Harley
[This review was collected as part of a promotion.] I LOVE SAMSUNG
I LOVE EVERYTHING ABOUT THIS PHONE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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