Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Network Connection Issues Plague Galaxy A25 5G
on March 17, 2025
Posted by: DerbyTX
[This review was collected as part of a promotion.] My unlocked Galaxy A25 5G has experienced constant network connection problems from day 1. I've had the device now over a year and switched network providers 3 times thinking that the model's daily, constant failure to maintain any network mode/connection for any extended period of time was a provider/SIM issue. After a lot of research with tons of same experiences from others online, it is a known model issue with the Galaxy A25 5G.
Value
1
Response from Samsung USBy R&R, March 19, 2025
Howdy DerbyTX,
Thank you for reaching out and sharing your experience with your Galaxy A25 5G. Depending on your region and environment, your device may temporarily disconnect from your mobile network or experience a slow connection. This could be related to your subscription plan, your location, or mobile network settings. To learn more about troubleshooting network connectivity topics with your device, please check the link below. If you need further assistance, feel free to contact our Samsung Support Team for additional help. We appreciate your feedback and thank you for being a part of the Samsung community!
-Ty
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
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Samsung Community
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Thank you for reaching out and sharing your experience with your Galaxy A25 5G. Depending on your region and environment, your device may temporarily disconnect from your mobile network or experience a slow connection. This could be related to your subscription plan, your location, or mobile network settings. To learn more about troubleshooting network connectivity topics with your device, please check the link below. If you need further assistance, feel free to contact our Samsung Support Team for additional help. We appreciate your feedback and thank you for being a part of the Samsung community!
-Ty
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone quality
on February 26, 2024
Posted by: 2bechill
[This review was collected as part of a promotion.] I use my phone everyday for personal use love the display nice and vibrant colors. Memory is enough to handle what I have expandable with sd card which is great to photos on and miscellaneous items on all in all I love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Missing .DNG
on March 3, 2024
Posted by: DankoD
Missing .DNG RAW camera format, an option available on cheaper A05. Strange!!! I'm not professional photographer, but need .dng for camera calibration i large scale deployment (requirement of the my SW). I could easily choose cheaper A05 for deployment, but opted for an "upgrade". Now I have to replace bunch of 25's.
Response from Samsung USBy Social Commerce, March 4, 2024
Hi there DankoD, we appreciate you sharing your thoughts with us about your Samsung Galaxy A25. We completely understand our customers have a range of needs for both professional and personal reasons with their device. If you have specific settings or needs with your device, the Samsung Support Team is a great resource to help answer questions and help you choose the best device to align with those needs. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great chapter in mid priced phones
on March 4, 2024
Posted by: Kobe2424k
[This review was collected as part of a promotion.] I've owned mid tier samsungs since the galaxy j7. Including the A20, 21,22,13 and 23. I just got the new A25 and I'm still impressed how nice these phones are for the price point. This phone feels like it should be double the cost. It's smooth and fast. The camera is great and the graphics are amazing. I'll keep this phone for a while and I know that Samsungs will stay as fast as the first day I get them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is ok
on March 8, 2024
Posted by: MamiCisca
[This review was collected as part of a promotion.] I just use this product for personal daily use. I use it at work and at home.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
MMm
on May 24, 2024
Posted by: MMMM
Expertise:Expert
Phone less than a month old. Overheating and shutting off.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 28, 2024
Hi there MMMM, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We would love nothiing more than to offer resources to help you troubleshoot the matters you mention with your device and help you have the best experience possible. We have provided links to articles both to help with the temperature and turning off you mention. We have also included a link to the Samsung Support Team if you have need of additional assistance. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good Budget phone
on July 29, 2024
Posted by: Kevo7944
[This review was collected as part of a promotion.] The Galaxy A25 is a good budget phone that runs the Galaxy AI . It has been a decent phone with some pros and also some cons along the way. I love the Samsung line of phones I can say.
Some pros are.it is a Samsung phone that has good spees. The voice quality is good along. You can also.use a micro SD.card.with it for extra storage. The price was.also a good selling.point.
Some cons I have experienced is the Bluetooth and. My car stereo. The phone runs slow sometimes that needs to be restarted. It could be a boost issue I have issues between towers and getting signal at times.
All together it is good budget phone and can be there if you need a phone with limited funds.
Some pros are.it is a Samsung phone that has good spees. The voice quality is good along. You can also.use a micro SD.card.with it for extra storage. The price was.also a good selling.point.
Some cons I have experienced is the Bluetooth and. My car stereo. The phone runs slow sometimes that needs to be restarted. It could be a boost issue I have issues between towers and getting signal at times.
All together it is good budget phone and can be there if you need a phone with limited funds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a53
on August 12, 2024
Posted by: Ennis2winit
[This review was collected as part of a promotion.] Love this Galaxy AI device. The dual processors and expanded memory gives me more functionality than I could ever use. I an still discovering features weekly that I didn't know existed
Value
5
Written by a customer while visiting Samsung US