Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
It's a ok phone
on November 13, 2023
Posted by: Mamabear03
[This review was collected as part of a promotion.] It's not one of the best phones out keeps glitching and it is slow and doesn't update the way it should
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Hi there Mamabear03, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would love to help you maximize your experience with your device. Some customers find expanding the storage capacity of their device can help with the overall speed and functionality. You can expand up to 1TB with a micro SD card on this device. We have also provided a link to the Samsung Support Team to help resolve the difficulty with the software updates you mentioned. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Quality phone
on November 13, 2023
Posted by: China69
[This review was collected as part of a promotion.] This phone has great picture and sound quality I can hear my music very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great front and back camra
on November 13, 2023
Posted by: TriB8z
[This review was collected as part of a promotion.] I had this phone for 6 months and it has held up really well. One thing I noticed is that it would randomly turn off internet for a few seconds, other then that I would give it a 8.5 out a 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Budget Sacrifices Here
on November 13, 2023
Posted by: Edouble69
[This review was collected as part of a promotion.] This device continues to both surprise me and surpass my expectations of what a budget device can be. The screen is superb. The speed compares with some of the flagships and has a mode to boost performance of needed. I game with it and it handles the frantic action of Dead Souls without a hiccup. Camera is much better than some other devices at this price point. Overall a solid device, with great build quality and internals to match and at a great price. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great but..
on November 13, 2023
Posted by: Babydollred0314
[This review was collected as part of a promotion.] I love my phone except the battery doesn't last long enough for me. The features, updates, functionality, that's all great!! Just the battery absolutely can't keep up with me.. the sound is clear, I'd like to see a surround sound feature.. tbh this thing has so many different amazing things I'm still learning!!! I've always got samsung. Samsung provides what u need for an active life! I'd like to share a photo. But because it was taken at 2 years of sobriety of me n my boys. Samsung grabbed that photo! The two different photos is amazing. Samsung has taken thousands of photos for me, throughout my journey. And it's going with me from homeless to Ohio University for my masters in social working. To keep my journey forward as well! Samsung reminds me of my daily appointments. Keeps me on track. At the end it's a very nice phone n I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on November 13, 2023
Posted by: GalaxyMan
[This review was collected as part of a promotion.] I like to play games and use the maps and mostly texting and calling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not made like before
on November 13, 2023
Posted by: Fixing
[This review was collected as part of a promotion.] I love Samsung but I have to not fully satisfied with this device
Value
2
Response from Samsung USBy Social Commerce, November 24, 2023
Hi there Fixing, we appreciate you sharing your feedback on the Samsung Galaxy A14. We would be thrilled to help you troubleshoot any difficulty you are experiencing with your device. Without knowing what features you are not fully satisfied with, we have provided a link to the Samsung Support Team for one on one assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great device. Really useful and easy to use
on November 13, 2023
Posted by: Yolk000
[This review was collected as part of a promotion.] I use it for pretty much everything, for school, personal needs, emergencies, and entertainment. It's really easy to get around with and fast.
Value
5
Written by a customer while visiting Samsung US