Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
It's a great phone does all I need and more
on December 12, 2023
Posted by: Robbie992
[This review was collected as part of a promotion.] I use this device to steam Disney Plus and ESPN Plus love my sports and movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have an A32 5G as well.
on December 12, 2023
Posted by: Broken
[This review was collected as part of a promotion.] I use both my A14 and A32 devices for a multitude of things as I do not have a home computer. The A14 was sent to me as an "upgrade" supposedly for signing up with a new cable provider in my area. Upon receipt I noticed a few differences such as a more vivid picture and sleek design. However this seems to be where the difference ends. One feature I wished my A32 has that my A14 does not is oddly enough a software issue.
The A14 does not offer the "Smart View" option. Please don't get me wrong. I equally love both devices. However the A32 which wasn't even a choice when entering this contest, seems to have a slight edge over the A14 and as mentioned earlier this is the "upgrade". Not to mention more recently. A few days ago, I accidentally dropped my A14 from a table onto the floor. A hardwood floor, Not too high of a drop at all. I've my A32 a couple of years now and it's fallen many times with no issues other than a now very scared screen protector. My A14 has yet to receive a screen protector. After retrieving the A14 from it's mishap, I noticed it had separated itself from itself. It was trying to get out of it's case. Side of the phone where the volume and power button slightly raised. I then proceeded to gently squeeze it back into place. I was successful in doing such, but not in the fact that in doing such I somehow managed to lose the option of power on/off button and finger print recognition feature. A picture will be included with this entry.
The A14 does not offer the "Smart View" option. Please don't get me wrong. I equally love both devices. However the A32 which wasn't even a choice when entering this contest, seems to have a slight edge over the A14 and as mentioned earlier this is the "upgrade". Not to mention more recently. A few days ago, I accidentally dropped my A14 from a table onto the floor. A hardwood floor, Not too high of a drop at all. I've my A32 a couple of years now and it's fallen many times with no issues other than a now very scared screen protector. My A14 has yet to receive a screen protector. After retrieving the A14 from it's mishap, I noticed it had separated itself from itself. It was trying to get out of it's case. Side of the phone where the volume and power button slightly raised. I then proceeded to gently squeeze it back into place. I was successful in doing such, but not in the fact that in doing such I somehow managed to lose the option of power on/off button and finger print recognition feature. A picture will be included with this entry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing to say the least
on December 12, 2023
Posted by: Thatoneguy
[This review was collected as part of a promotion.] For something that came out after the s20 it is highly disappointing that it only runs with a fraction of the processing power given it's a newer model honestly I'll just stick with this 20 until I can get the s23
Value
1
Response from Samsung USBy Social Commerce, December 21, 2023
Hello ThatOneGuy, thank you for sharing your thoughts with us about your Samsung Galaxy A14. Here at Samsung we do our best to provide the best possible experience to our customers regardless of needs, wants, and budgets. We would be happy to help in any way we can to maximize your experience with all of your Samsung products. We have provided a link to the Samsung Support Team for your convenience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone had it for 2 years no problems. 10/10
on December 12, 2023
Posted by: PrettyKoco
[This review was collected as part of a promotion.] Honestly I love everything abt this phone. But the Bixby feature helps me alot I use it all the time lol. I love you can create an avatar too and there's other cool features like the side bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a little more than I thought it would be
on December 12, 2023
Posted by: Beequeen
[This review was collected as part of a promotion.] Streaming and gmail mostly and surveillance cameras
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: GokusPhone00
[This review was collected as part of a promotion.] Great phone no complaints and apps work well maybe wireless charging should been added
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has lots of good features
on December 12, 2023
Posted by: Ldr1965
[This review was collected as part of a promotion.] Lots more features and a nice upgrade from my last Samsung.
Easy to use, no lagging.
I do not like the feature that self loads useless games so I have to clean them off once a week
Easy to use, no lagging.
I do not like the feature that self loads useless games so I have to clean them off once a week
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone
on December 12, 2023
Posted by: Lovemydad
[This review was collected as part of a promotion.] Use it for about everything and love how quality this is for a budget phone
Value
4
Written by a customer while visiting Samsung US