Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Acceptable device
on December 17, 2023
Posted by: Felicia
[This review was collected as part of a promotion.] Can I use my phone very much throughout the day for various things including watching movies YouTube music listening the NFC reader is a very nice feature that I utilize often the phone does not love does not take a long time to load the storage is acceptable the price compared to the features and quality is well worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I got what I paid for
on December 17, 2023
Posted by: Gem333
[This review was collected as part of a promotion.] I got this phone "free" for porting my number to my new carrier. They said free, however, I pay monthly and cannot upgrade until it has been paid in full, so can you really call that free?? Anyways, the phone is great as far as all of the Samsung options I love. I just can tell the difference between my Galaxy S phones compared to the Galaxy A. The battery dies fast and sometimes dies while its plugged in. Lately, when I plug it in, it flashes the lightning bolt circle showing it is plugged in over and over and won't start charging sometimes as long as 20 minutes. Right now I'm plugged in, its at 7% and was at 10% when I started writing this review. So I'm not happy with this phone so far and want to get another S series...
Value
3
Response from Samsung USBy Social Commerce, December 29, 2023
Hi there Gem333, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how important the battery of your device is to your continued usage and enjoyment. We have provided a few links to help troubleshoot and ensure the battery of your device functions as intended. We have provided a link to an article to help you as well as the Samsung Support Team for additional assistance one on one if necessary. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of the most amazing products I
on December 17, 2023
Posted by: Lilpablo
[This review was collected as part of a promotion.] Amazing I will always be loyal to Samsung for the rest of my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First time using this phone and it's wonderful
on December 17, 2023
Posted by: Janbaby12
[This review was collected as part of a promotion.] I use this phone for checking messages. I have download the phone to my automobile and I can strain my music channel through it. It is wonderful that it automatically picks up once I enter my vehicle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Survi v ed the toilet fall
on December 17, 2023
Posted by: ANDREWNDA2OH9
[This review was collected as part of a promotion.] Use to talk to my 14 year old son and hasn't let me down yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on December 17, 2023
Posted by: 50ShadesofCrazy
[This review was collected as part of a promotion.] This phone has a great camera. I wouldn't say too much about the battery. It takes forever to charge. Has vibrant color. Big screen size. Over all, it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone battery life
on December 16, 2023
Posted by: GMoney
[This review was collected as part of a promotion.] I really like my phone only problem I'm having is the battery life My phone only goes up to 85%. Not a hundred percent, not a hundred percent
Value
3
Response from Samsung USBy Social Commerce, December 29, 2023
Hi Gmoney, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are happy to hear you are overall pleased with your device functionality. There may be a setting enabled on your device to help protect the battery and only charge up to 85%. We have provided a link to the Samsung Support Team to help work with you one on one to ensure the battery of your device operates fully as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent features and reasonable price
on December 16, 2023
Posted by: Notyours
[This review was collected as part of a promotion.] Decent features and reasonable price. Frequent updates still in Dec 2023. Overall great for the price
Value
4
Written by a customer while visiting Samsung US