Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
This product has good features just not enough spa
on December 21, 2023
Posted by: Kiki814
[This review was collected as part of a promotion.] I use my device for gaming, streaming movies and social media to stay in touch with friends and family.
Just the sad part Is there is not enough space for apps and alot of apps are not available for download. The storage is very small when it comes to pictures
Just the sad part Is there is not enough space for apps and alot of apps are not available for download. The storage is very small when it comes to pictures
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Kiki814, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We understand how important keeping all of your favorite photos, videos, apps, and all other media are to you. You can expand the storage capacity of this device with a micro SD card up to 1TB in size to help ensure you never have to delete anything and prioritize. You can also explore cloud based digital options if that is your preference. We have provided a link to the Samsung Support Team if you would like assistance or to do a comparison of options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Phone is made cheap
on December 21, 2023
Posted by: Collins756428
[This review was collected as part of a promotion.] Everyday use. Use for transportation purposes as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome graphics
on December 20, 2023
Posted by: GalaxyLover4Life
[This review was collected as part of a promotion.] This Device works great. The graphics are awesome. The screen is Tremendous for streaming and social media platforms and it has a lot of storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not bad overall
on December 20, 2023
Posted by: N7wally
[This review was collected as part of a promotion.] So I just got the Samsung A14 5g and I do enjoy it. There are some things that bother me. Like, the power button don't stick out like the volume button does.
I use mine for everyday use tho. Nothing special. Screen size is nice and the feel is good. No issue with UI so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gets it done
on December 20, 2023
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I use my phone everyday, for gaming, making and receiving calls, texting, pictures, almost everything. It could be a little faster, but gets it done. I can't wait to get a newer Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good for hard to break
on December 20, 2023
Posted by: Sarafena
[This review was collected as part of a promotion.] I love my galaxy it's not been dropped it stays stable and no cracked screen hard to put cracks or dents in it I use it for contacting family and friends and to watch and listen to music videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The worst!
on December 20, 2023
Posted by: CDT1
No wonder Google Fi is giving this thing away! This is just the worst phone I have ever had, even worse than an old Cricket flip phone I once had. It is constantly dropping calls, calls won't go through, the list goes on. I will be changing to a different phone as soon as I can.
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there CDT1, thank you for sharing your thoughts with us about your Samsung Galaxy A14. If you have already confirmed with your carrier that you have adequate coverage in your area, we have provided links to a few articles to help you troubleshoot your connection to ensure you don't miss calls or have calls drop. We understand how important your calls are to you and we have also included a link to the Samsung Support Team if you have further need of assistance. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on December 20, 2023
Posted by: Shansturn
[This review was collected as part of a promotion.] I am not very tech savvy and this is the first "fancy" phone I've bought. I play lots of games. Still learning about the preloaded apps. Hard to use info from the user manual because haven't figured out split screen. Overall 2 thumbs up
Value
5
Written by a customer while visiting Samsung US