Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
This phone is ok
on November 13, 2023
Posted by: Forda999
[This review was collected as part of a promotion.] I use my phone for social media and to chat. The button/fingerprint reader is in a very uncomfortable position and many times doesn't recognise my fingerprints. The touchscreen also have problema, typing many times the letter i am not pressing. For last, the camera takes long to be ready and the shooting button with the option of working as a recorder is not ok. So i am not very satisfied with the phone.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hey Forda999, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would be thrilled to help you maximize your experience with your device. We have shared for your convenience a link to the full device manual and the Samsung Support Team to help with the settings. With regards to the fingerprint reader, if you are using a screen protector, we recommend enabling the touch sensitivity setting. This will also help with the other features of the display you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 13, 2023
Posted by: Praylove
[This review was collected as part of a promotion.] I mostly us my phone for emails, photos and video. I love the space. That way I can move things around and save as much as I want. My pictures always come out prefect. It's easy for me to find all my documents and folders as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on November 13, 2023
Posted by: Woodsy
[This review was collected as part of a promotion.] I use my phone mostly for gaming and was very impressed with how well it handles the apps I use. Everything runs so smooth. Also the photo quality is amazing. Those are the two main things I look for when buying a new device. I like it so well I'm going to get my wife one as well. Doesn't lag, doesn't glitch and doesn't crash. Excellent phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, camera features are amazing, updated,
on November 13, 2023
Posted by: Bubbles24
[This review was collected as part of a promotion.] Perfect not much to say after that. It's better than the iPhone I feel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is fantastic! But here's the thing...
on November 13, 2023
Posted by: Cagedgabs
[This review was collected as part of a promotion.] Streaming, gaming, movies, TV, sports this device has alot of Capabilities. But I have the biggest issue with the Samsung keypad. Specifically text to speech!
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hey there Cagedgabs, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We are thrilled to hear you overall find your device to be so amazing and meet most of your needs. We would be happy to assist you with the keyboard and the text to speech. With regards to the keyboard in your settings app you can choose from a few different keyboard types and styles to help best suit your style. We have also provided a link to the Samsung Support Team to help you fully troubleshoot the voice to text feature. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great introductory phone to Galaxy
on November 13, 2023
Posted by: Thegoods
[This review was collected as part of a promotion.] For this phone being the cost friendly alternative it works really really well. I tend to use this more than my iPhone 12.
I had got this phone because my 11 broke and I needed a phone as my son was just born. It was beautiful moment and I needed to make sure I captured all of them. This phone has made me consider switching full time(only thing that keeps me back is the blue/green bubble war lol) but this phone is really good. Smooth,. Battery life is amazing, as I write this I'm actually been waiting at my doctors office e for 3 hours for a drug test. Left the crin at 11 its 2:18 now.
Great phone. I would love to upgrade!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is okay
on November 13, 2023
Posted by: NJ4ever
[This review was collected as part of a promotion.] I would like to say yes the phone works for things like phone calls and internet.
Apps are slow on this device especially Tik Tok.
Camera isn't the greatest.
Value
2
Response from Samsung USBy Social Commerce, November 14, 2023
Hi there NJ4ever, thank you for sharing your thoughts with us about your Samsung Galaxy A14. If you haven't done so already, we recommend looking in to options to expand the storage capacity of your device. You can do this through digital cloud based storage, or micro SD card up to 1TB. This can help with the speed of your device. If this does not help resolve your difficulty, please reach out to the Samsung Support Team for further assistance. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Not a great experience
on November 13, 2023
Posted by: Bosslady42
[This review was collected as part of a promotion.] Work,School,Personal,Games,Serching etc. This product have not been a great experience for me at all.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hello Bosslady42, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A14. We understand our customers have a wide variety of both needs and wants from their chosen device. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team and the full manual for your device to help you maximize your experience with this device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US