Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Good phone overall
on March 10, 2024
Posted by: Wizened
[This review was collected as part of a promotion.] Battery quit charging for a few days and it was brand new it's a good phone if you are on a budget.
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hi there Wizened, we appreciate your feedback on your Samsung Galaxy A14. We would love nothing more than to help you with any aspect of your device that is causing frustration. We have provided a link to an article to help you with the battery of your device is you are having this experience currently. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anythiing out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
My Galaxy A 14
on March 10, 2024
Posted by: Dougiefresh507
[This review was collected as part of a promotion.] I use my phone for work, watch videos, manage my finances, do surveys and play games. There are only a few things I would change about my phone. When I'm browsing the internet and doing surveys the webpages look as if the screen is zoomed out, making it difficult to read the content. In contrast, some of the webpages look as if the screen is zoomed out. I have to go to the settings on my phone to either zoom in or zoom out in order to see the webpage's content. Also, there are pre-installed apps on my phone that take up a considerable amount of my phone's storage and memory.
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hello Dougiefresh507, we appreciate your thoughts about your Samsung Galaxy A14. We are happy to hear you are overall pleased with the usage of your device. We have provided a link to the Samsung Support Team to offer assistance with the features that seem to be causing interruption to your usage. They can work with you directly to determine where this may be stemming from, whether it be the browser you are using, or a different feature. They can also work with you on expanding the storage of your device if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It could be a lot better it has been kinda slow
on March 11, 2024
Posted by: Tripp89
[This review was collected as part of a promotion.] I use my phone for work I do construction an I wish it took better pictures because I do beautiful work an wish the camera would do it justice
Value
3
Response from Samsung USBy Social Commerce, June 7, 2024
Hi Tripp89, thank you for your feedback on your Samsung Galaxy A14. We understand how important your device is to you every day for your job. We have provided a link to an article to help you with the overall speed of your device. For the camera, we have provided a link to the full device manual and the Samsung Support Team to offer assistance if necessary to help you have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 11, 2024
Posted by: Motorcityman72
[This review was collected as part of a promotion.] I use the phone to check Facebook and email and if I have messages. I love Samsung Members
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great inexpensive phone
on March 11, 2024
Posted by: Biglar
[This review was collected as part of a promotion.] I have had the Samsung A14 for 2 years now and I have had no problem whatsoever with it once I downloaded the manual LOL I would recommend this phone to anybody if they want it inexpensive great phone to use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great future in this device!
on March 12, 2024
Posted by: Nasplay
[This review was collected as part of a promotion.] I watch many movies! Very good picture! The size of the display is excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features and camera
on March 12, 2024
Posted by: Kenneth
[This review was collected as part of a promotion.] I love it because it's a strong and reliable phone and i just recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All the great features of the S series, 4 less!
on March 12, 2024
Posted by: Attitudeart
[This review was collected as part of a promotion.] As an artist who enjoys spontaneous photography, I'm never disappointed in any of the Galaxy phones. From actual photo quality to editing tools. However... my budget seems to panic when I think about spending that many Benjamin's on a phone. Samsung must've got that memo because, BEHOLD, THE MAGICALLY AFFORDABLE A14 5G was an 8 out of 10 in comparison, and I own it!! I hope this helps you decide!!
Value
4
Written by a customer while visiting Samsung US