Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
2
John
on October 11, 2023
Posted by: oldclock
Annoying phone! The screen cannot be set to stay on longer than just a few seconds without touching it. I will not purchase another Samsung product without checking every feature. I have had several so called phone "gurus" try to find a solution. Still no joy.
Response from Samsung USBy Social Commerce, October 12, 2023
Hi there Oldclock, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how frustrating it can be when your device does not function as desired. Without knowing who you have spoken to in order to find a resolution, we have linked below the Samsung Support Team. This team can work with you through chat on our website to troubleshoot this difficulty. We have also included a link to the manual for your device to help you with the settings further. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on November 3, 2023
Posted by: Jimjamz
So glad they put in 64 storage space yayyyy im loving my galaxy
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this product
on November 6, 2023
Posted by: PrincessRebelGirl76
[This review was collected as part of a promotion.] I use my Samsung for pretty much everything. It is my lifeline. From appointments to emails to reminders. It does everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best
on November 6, 2023
Posted by: Ashuro
[This review was collected as part of a promotion.] It's great for when I'm gaming and calls and has all the things necessary for my time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on November 6, 2023
Posted by: Luvs2bdolledup
[This review was collected as part of a promotion.] This maybe little but wow it does lots for me for it being 5G. I always love samsung phones and thier technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product malfunctions
on November 6, 2023
Posted by: Jodanwill
[This review was collected as part of a promotion.] This device spontaneously restarts itself, it will freeze up and not respond to touch, it also won't recognize my unlock pattern I have to restart it often.
Value
2
Response from Samsung USBy Social Commerce, November 7, 2023
Hi there Jodanwill, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We would be more than happy to help you troubleshoot this software difficulty you have mentioned. We have provided below a link to the Samsung Support Team to offer one on one assistance through our chat service. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on November 6, 2023
Posted by: Bigt912
[This review was collected as part of a promotion.] Playin games texting watching movies just about anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone!
on November 7, 2023
Posted by: Roge43
[This review was collected as part of a promotion.] Honestly when I first got this phone I thought it would nit be great, but after four or so months with it it is a great phone for its price.
Value
4
Written by a customer while visiting Samsung US