Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
1
Lousy
on April 2, 2024
Posted by: Jude
I got this phone and so did my partner when we signed up for a mobile carrier . It's the worst !! I have always had a Samsung galaxy and they were all better than this one. It freezes up constantly, goes to different web pages right in the middle of my reading text. It closes when it feels like it....like it has a mind of its own!! Both of our phones are trash...too bad we paid for them !! Wasted....
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, June 7, 2024
Hi Jude, we appreciate your feedback on your Samsung Galaxy A14. We understand how valuable your device is to you every day for a wide range of needs and wants. We would be happy to help you troubleshoot any aspect of your device that is not operating as expected. We have shared two links to help you with the speed and responsiveness of your device. We have also provided a link to the full device manual and the Samsung Support Team if you continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing screen resolution
on March 17, 2024
Posted by: Purple
[This review was collected as part of a promotion.] Streams video and capture pictures in amazing high resolution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product!
on March 17, 2024
Posted by: JaMarquess
[This review was collected as part of a promotion.] It's good with games and streaming. Like the camera features and how it handles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 16, 2024
Posted by: RebelChild
[This review was collected as part of a promotion.] Got this phone for my son, he loves the overall screen size as he loves watching YouTube and playing multiple games. It makes it easier and better to see what he's doing more clearly. The battery lasts quite awhile too, he can go a few days before having to actually charge it. The other thing he loved about it was the camera, clear vibrant photos that need no retakes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is My Go To for Phones
on March 15, 2024
Posted by: Allana
[This review was collected as part of a promotion.] L8ke most people, I use my phone for just about everything. I started with a couple A Series phones,and I am happy to say that my experience has made me a Samsung buyer for life. I recently purchased my first S Series phone and I couldn't be more pleased. I can't wait for my new Samsung watch to arrive next. If only Samsung made cars, hmm. . . . .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not to impressed
on March 15, 2024
Posted by: Reneegh
[This review was collected as part of a promotion.] I don't like the phinethsg well it's not staying g chGr lo g
Value
2
Response from Samsung USBy Social Commerce, June 7, 2024
Hello Reneegh, we appreciate your feedback on your Samsung Galaxy A14. We completely understand how valuable the battery of your device is to you every day. We have provided a link to an article to help you troubleshoot this matter with your device. We have also provided a link to the Samsung Support Team if this matter continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on March 15, 2024
Posted by: Zayden
[This review was collected as part of a promotion.] I enjoy the phone I have a small problem with overheating but meaning after 2 owners it's still very stable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love all features!
on March 15, 2024
Posted by: VstBee
[This review was collected as part of a promotion.] I use my devices for games an movies I love how it doesn't buffer are frezze in between me switching!
Value
5
Written by a customer while visiting Samsung US