Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
Best phones ever!
on February 5, 2024
Posted by: ResaGW
[This review was collected as part of a promotion.] I love my Samsung Galaxy A14 and all the Samsung series because they are the best and work the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 5, 2024
Posted by: BiggShoe
[This review was collected as part of a promotion.] Great phone nice size and love the way it works and great for business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
.i love it
on February 5, 2024
Posted by: GageVL
[This review was collected as part of a promotion.] .great product, used every day, nice condition, and works nicely
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 5, 2024
Posted by: RobertC
[This review was collected as part of a promotion.] I use my device like a laptop computer ... very fast and convenient. Never had an issue with this phone. Lot's of extras. Buy it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera takes good pics
on February 5, 2024
Posted by: Fenceman
[This review was collected as part of a promotion.] Mostly for work...I drop it almost every day and the screen still hasn't cracked .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good if you want something new and cheap.
on February 5, 2024
Posted by: UTAH1515
[This review was collected as part of a promotion.] I got the phone to use the nfc chip for school. I also use it to watch movies and stream sports, mainly football.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hey Utah1515, we appreciate your feedback on your Samsung Galaxy A14. We are thrilled to hear you are able to successfully use your device for so many of your daily activities. If you are ever curious about potential ways to enhance your experience with this device, we have provided links to the device manual and the Samsung Support Team to best align the settings to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Quirky, especially for older users.
on February 5, 2024
Posted by: JustGran
[This review was collected as part of a promotion.] This phone does everything that a phone should do reliably, given that you take care of the device. It runs all day without charging, it's inputs are smooth, making it a mostly lag free experience. The biggest drawback is the change in how the apps use the interface, creating confusion for some users.
With this device, there are times where the apps could benefit from a simple back button on screen, preventing the user from needing to exit the app to undo unwanted changes. For example, when a person accidently selects a contact, they are then stuck in the "select contacts" function and there are no obvious ways to exit without closing the app entirely. This selection of the contact can be done accidentally, but is not easily undone for say an older user. This lack of simplicity continues throughout the "settings" area of the phone, as there are many semi complex tabs within tabs there.
Although there is probably some change to the user interface that makes these functions more intuitive for some, it is the biggest drawback noticed for a light user of the phone. Besides this, the phone is light, the screen is bright and this is well built device at this price point.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there JustGran, thank you for sharing your feedback on your Samsung Galaxy A14. We are loving hearing from you that your device is providing an overall pleasant experience. We understand needing some clearer instructions and guide to the usage of your device to help streamline your experience. We have provided a link below to the full device manual and the Samsung Support Team to answer any questions and help discover what is possible with your device to enhance your usage. Thank you for being customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Phone quality
on February 5, 2024
Posted by: QueenHolmes
[This review was collected as part of a promotion.] It's ok but the phone quality sucks I would like a new one but can't afford that
Value
1
Response from Samsung USBy Social Commerce, February 7, 2024
Hey QueenHolmes, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We completely understand how important your device is to you every day. Without knowing what features you are experiencing difficulty with, or feel are missing from your device, we have provided a link to the full device manual and the Samsung Support Team to help you maximize your experience with this device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US