Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
This product is easy to use
on February 5, 2024
Posted by: SamsungUser4Lyfe
[This review was collected as part of a promotion.] I use my device for everyday life including scheduling appointments, but also for streaming music while I do daily activities at home. I love how easy it is to get my music playing through external devices as well. Makes my life easier and less complicated
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on February 5, 2024
Posted by: Tam5623
[This review was collected as part of a promotion.] Love my only some times have trouble charging it other than that it 💯 😌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great budget phone!
on February 5, 2024
Posted by: SillyGoose
[This review was collected as part of a promotion.] It is pretty fast and the camera is also great. Games run great and custom ring tones is one of my favorite features. There isn't really anything special about this specific phone but it gets the job done.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung 469
on February 5, 2024
Posted by: Samsung469
[This review was collected as part of a promotion.] I would not purchase this phone again. The pictures quality is bad. The phone is a samsung galaxy a14 5g .I wish I could afford a better phone .
Value
1
Response from Samsung USBy Social Commerce, February 7, 2024
Hey there Samsung469, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We understand our customers have a wide range of desires and budgets for their cellular devices. We have provided a link to the full device manual and the Samsung Support Team to ensure the camera of your device operates as intended and you are able to get the best possible photos and videos with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok
on February 5, 2024
Posted by: ShayLynn2017
[This review was collected as part of a promotion.] I like my phone it's just that since I got it I can't send photos and when I'm doing my facebook lives I can't get my emojis that people send me I can't get the settings right if all this was fixed then I would rate it higher
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hello ShayLynn2017, thank you for your feedback on your Samsung Galaxy A14. We are pleased to hear how much you like your phone, and we would be happy to assist you with any aspect that may not be operating as intended. We have provided a link to an article to help with your text messages. We recommend reaching out directly to Facebook regarding the emojis during your Live sessions. Lastly, we have provided a link to the Samsung Support Team for any additional troubleshooting or answers to questions. Thank you for being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone!
on February 5, 2024
Posted by: Bigbeefy
[This review was collected as part of a promotion.] I absolutely love the A14!! I love how many apps it comes with and how smoothly it works. Graphics for gaming is amazing and crisp. Sound quality is on point and fantastic for games and music. It has a lot of features so you can customize however you want to. Pairs easily with any Bluetooth device. The recent update added AI features and they are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is phenomenal
on February 5, 2024
Posted by: s0aryXD
[This review was collected as part of a promotion.] I use my Samsung device for everyday activities, such as calling and texting. But I have Samsung Galaxy Buds2 Pro and for somew reason the audio disconnects but it's still paired. And everyday since December I've been looking for the new Android update but I haven't gotten it yet on this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have a GalaxyA12. It is easy,fast and compatible
on February 5, 2024
Posted by: Osprey1
[This review was collected as part of a promotion.] Work, school and now job hunting. I game almost everyday. Streaming. The screen works well with puzzle style games. Great for face time or zoom calls.
Value
5
Written by a customer while visiting Samsung US