Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
The A14 is slower than a 6 year old phone
on May 1, 2023
Posted by: Trogon1265
[This review was collected as part of a promotion.] I use my samsung phones for games and scrolling social media and the S8 Active had better performance while both Gaming and social media than the A14 5G which stutters in places where the S8 Active glides.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hello... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your thoughts as we strive to give our consumers the best in design and functionality. I've attached a link, as well as a YouTube video that should help with the speed of your device. Feel free to contact Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The best overall of all the A series
on May 1, 2023
Posted by: Samsung4life
[This review was collected as part of a promotion.] I use my Samsung device for streaming gaming watching movies and most anything that can be done. I love its quick processing and clear picture.
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is garbage!
on May 1, 2023
Posted by: Zinger
[This review was collected as part of a promotion.] I have to do a hard reset at least 3x per week. Already did one warranty exchange after 1 week of owning it. Don't waste time or money with this phone.
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hi Zinger... We appreciate you taking the time to review the Samsung Galaxy A14. We value your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Please reach back out to Samsung Support for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Kyngeli
[This review was collected as part of a promotion.] Works great and fast. No connection problems. 5g works great too . Very sturdy. Pictures and videos is high quality. 👍 👌
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 1, 2023
Posted by: Brittbrat1101
[This review was collected as part of a promotion.] This phone is great. I've had it for at least 3 years and I've never had a problem streaming or watching any type of videos on my phone. It's very easy to use and I just love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Speed battery function
on May 1, 2023
Posted by: Boss6475
[This review was collected as part of a promotion.] Small phone fits in all pockets. Also good camera 🤳
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on May 1, 2023
Posted by: Steveee
[This review was collected as part of a promotion.] This is a great phone for the money you pay for it. It's got good camera quality. The screen is bright and has good color. It's fast and I like the design. Everything overall is decent.
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and it's easy to use
on May 1, 2023
Posted by: Bekolino2020
[This review was collected as part of a promotion.] I got this phone for my Mom and she is so happy how easy is to watch her shows , streaming.Make calls and navigate with phone.
Written by a customer while visiting Samsung US