Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
OMG I have always been A true fan of of the revell
on May 1, 2023
Posted by: Mstina
[This review was collected as part of a promotion.] It works so well on everything sports videos music I just love it all the way around
Written by a customer while visiting Samsung US
Customer Rating
3
Would not recommend
on May 1, 2023
Posted by: TXmomma91
[This review was collected as part of a promotion.] My Samsung Galaxy A14 kind of suck for streaming for pretty much anything. I guess it's okay for somebody not going to care if they have service half the time or not I have to keep turning on my airplane mode and then back off just to get service sometimes and then also sometimes it'll say I don't have a SIM card and I do. Another thing when I'm trying to message someone it will pop up that my keyboard needs to be updated but it doesn't. This phone has a lot of cons I should have looked at before buying.
Response from Samsung USBy Bethany, Social Commerce, May 3, 2023
Hi TXMOMMA91... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your thoughts as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the connectivity of your device. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
SIM card issues on your Galaxy phone (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Samsung phone has slow mobile data speed
smsng.us/Samsung-Support
SIM card issues on your Galaxy phone (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Samsung phone has slow mobile data speed
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Enjoying device so far. Don't use it for Streaming, movies etc.
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has red X when the battery is charging.
on May 1, 2023
Posted by: Brokenhearted
[This review was collected as part of a promotion.] Issue when charging. In the battery is a red X. Sometimes phone closes when. Typing a text message.
Response from Samsung USBy Bethany, Social Commerce, May 7, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy A14 5G. We value your assessment as we continue to innovate and improve on the design and functionality of our products. I've linked some articles that should help concerning your battery, and phone closing you've experienced. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
App is crashing or not working on Samsung phone or tablet
Samsung phone or tablet unexpectedly powers off
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Samsung-Support
App is crashing or not working on Samsung phone or tablet
Samsung phone or tablet unexpectedly powers off
Galaxy phone or tablet will not charge (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
It is ok phone
on May 1, 2023
Posted by: Killav77
[This review was collected as part of a promotion.] I use my phone not for cod mobile like I would like to it lags to much got this phone just because it was cheap and was 5g
Response from Samsung USBy Bethany, Social Commerce, May 4, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy A14. At Samsung, your input is valued as we strive to innovate and improve on our product design and functionality. I've attached a link, along with a YouTube video that should help concerning the speed of your device. Please reach out to Samsung Support, also below, if we can offer additional assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Optimize your Galaxy phone to speed up performance | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone to do anything and everything i ne
on May 1, 2023
Posted by: Puppy420
[This review was collected as part of a promotion.] Love the camera and all the features. Its absolutely perfect!
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone that won't break the bank
on May 1, 2023
Posted by: Southernspitfire77
[This review was collected as part of a promotion.] I'm a big fan of taking a lot of pictures so the two main things I look for in a phone is how good the camera is and how much storage there is and this phone has a great camera and quite a bit of storage. I was actually very surprised at how clear the camera is and the quality of the pictures it takes. And another great thing that I love is that you can move your apps from your storage on your phone to your memory card which I absolutely love! My last phone you could not move any apps to your memory card. Honestly for the money this is one of the best phones I think I've ever had.
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera and videos. Fast downloads ź
on May 1, 2023
Posted by: Beccafredda
[This review was collected as part of a promotion.] I do all of my online schoolwork on this device with no problems at all. Plenty of storage for fast downloads and uploads. Easy to navigate
Written by a customer while visiting Samsung US