Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
I love the camera, crystal clear. The best phone!
on February 15, 2024
Posted by: RobRae
[This review was collected as part of a promotion.] I love how simple and easy Samsung phones are to use. Super fast, fantastic camera and pictures. I'm a forever Samsung customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Closest to an S23 that I could afford.
on February 16, 2024
Posted by: Jpn2008
[This review was collected as part of a promotion.] I bought the A14 5G wanting the S23, but I could not afford it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy A14 5g sometimes it's slow
on February 17, 2024
Posted by: Love2Sing
[This review was collected as part of a promotion.] I haven't really checked it out but I'm trying to figure somethings out on my phone it does sometimes goes slow and it glitches not sure why but maybe if I keep messing with it or checking this Samsung app thing I might be able to do better with understanding the problem
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hey there Love2Sing, thank you for your feedback on your Samsung Galaxy A14. We would love to help you troubleshoot any aspect of your device that is not functioning as expected and maximize your overall experience with your device. We have provided links to two articles to help you troubleshoot the speed and responsiveness of your device. We have also included a link to the full device manual for your device as you begin to discover all of the settings and capabilities of your new device. Lastly, we have provided a link to the Samsung Support Team for additional assistance if necessary or desired. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 17, 2024
Posted by: Famous4Flamming
[This review was collected as part of a promotion.] I love the pictures that this phone takes! The quality is so good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on February 17, 2024
Posted by: Favored
[This review was collected as part of a promotion.] It's a great phone overall I've had for almost a few year now and it's still working great. Just got done doing a maintenance check on the phone. Where I tested my screen and sensors and got a 24/24. The phone is great and I'm happy to still have my 3 buttons on the screen! Loved the company for years now because you guys make good QUALITY phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features.
on February 18, 2024
Posted by: Sunflowerandcowgirl
[This review was collected as part of a promotion.] I love the apps it comes with. I like that o feel like I have control over my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sadly I have to say Samsung has disappointed me
on February 18, 2024
Posted by: Crowley
[This review was collected as part of a promotion.] I use my device for phone calls video calls, hotspot, streaming, web browsing, gaming, security, smart home control, and for ble Bluetooth connection to different technologies to edit their software and to do beta testing
Value
2
Response from Samsung USBy Social Commerce, June 6, 2024
Hi Crowley, thank you for your feedback on your Samsung Galaxy A14. We appreciate the range of tasks you are accomplishing on a daily basis and the necessity of your device in these tasks. Without knowing what you are experiencing that is disappointing to you during usage, we have provided links to your full device manual and the Samsung Support Team. These resources can help you troubleshoot any difficulty you are experiencing and have the best possible experience with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxies are always reliable!
on February 18, 2024
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I use my galaxy for everything. More than just calls and texts. Music, pictures, videos and so much more. The sound quality is wonderful. The pictures and videos are far better than any other phone. And the speed is incredible! I would always pick Samsung Galaxy over any other phone.
Value
5
Written by a customer while visiting Samsung US