Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
It works amazingly then any other phone i have had
on May 9, 2023
Posted by: Angela
[This review was collected as part of a promotion.] It makes my life easy because I get a lot more done with it
Written by a customer while visiting Samsung US
Customer Rating
5
This product works well and reasonably priced.
on May 9, 2023
Posted by: Beast0
[This review was collected as part of a promotion.] The sound on this product is extremely well. It's a easy to figure out phone. A easier phone for Seniors. Free Samsung app is really cool. It's also fast charging. I would highly recommend to friend and relatives.
Written by a customer while visiting Samsung US
Customer Rating
5
It's very fast and I love the camera
on May 9, 2023
Posted by: elizabeth1016
[This review was collected as part of a promotion.] I like everything about this phone plus the camera and the quality of videos and photos
Written by a customer while visiting Samsung US
Customer Rating
3
Camera issues.
on May 9, 2023
Posted by: Erangel
[This review was collected as part of a promotion.] I love that it's run by Google and everything is ez too use, I have mille Autism, and what I like the most is Spell thing out for me.
What I don't like is the camera, it's too slow when I'll taking a picture, it's give it's a leg, about 3 to 4 seconds.
Overall it's a great experience with this phone and I happy with it.
What I don't like is the camera, it's too slow when I'll taking a picture, it's give it's a leg, about 3 to 4 seconds.
Overall it's a great experience with this phone and I happy with it.
Response from Samsung USBy Bethany, Social Commerce, May 10, 2023
Hello Erangel... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your input as we continue to innovate and improve on the design and functionality of our products. We're thrilled you're enjoying your device! I've attached some links below that should help concerning your camera. Please reach out to Samsung Support for further assistance. Thank you for being the best part of Samsung! -Bethany
Capture amazing shots with your Galaxy phone's cameras (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Capture amazing shots with your Galaxy phone's cameras (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth scrolling ease of access
on May 9, 2023
Posted by: Dawgpound
[This review was collected as part of a promotion.] I use my device daily for work using GPS.
I also stream TV, games , the features I love are the upgraded cameras, security measures ect
I also stream TV, games , the features I love are the upgraded cameras, security measures ect
Written by a customer while visiting Samsung US
Customer Rating
4
I really like it.. but sometimes it gets kinda slo
on May 9, 2023
Posted by: Strike
[This review was collected as part of a promotion.] Inrrally like, however sometimes when the battery gets to like 30 or less, the phones starts to get real slow and laggy
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 8, 2023
Posted by: Queenmama72
[This review was collected as part of a promotion.] Good size screen for watching.ovies, playing games etc. Screen is very clear which is great for my bad vision.
Written by a customer while visiting Samsung US
Customer Rating
2
Frequently locks up. Microphone often ships off.
on May 7, 2023
Posted by: Christopher6G
[This review was collected as part of a promotion.] This phone has a poor memory only 64 gb.
When using anything that involves the microphone expect it to shut off numerous times.
The phone freezes and locks up often. A Soft reset is often needed to unfreeze it.
The only plus to this phone is it does have good cameras. I would not buy it again & I would not recommend anybody to buy it.
For a new phone of 3 months that's in good shape it does not have a trade in value.
When using anything that involves the microphone expect it to shut off numerous times.
The phone freezes and locks up often. A Soft reset is often needed to unfreeze it.
The only plus to this phone is it does have good cameras. I would not buy it again & I would not recommend anybody to buy it.
For a new phone of 3 months that's in good shape it does not have a trade in value.
Response from Samsung USBy Bethany, Social Commerce, May 8, 2023
Hello Christopher... Thank you for your feedback of the Samsung Galaxy A14 5G. Your thoughts are welcomed as we continue to innovate and improve on our design and functionality. We're thrilled you are enjoying the camera on your device! The Samsung Galaxy A14 5G has a microSD slot, so you have the option of expandable storage up to 1TB to increase your storage needs. I've attached a link that should help with the freezing you've experienced. Also, since it seems as if your device is still under warranty, I've linked our warranty department as well. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany
Samsung PC runs slowly or freezes
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Samsung PC runs slowly or freezes
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US