Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
I like this phone.
on June 20, 2023
Posted by: DontFeedTheKidsAfter1159
from Atlanta
Expertise:Intermediate
I give the Samsung A14 four stars because I've only had it for 2 days so to give it 5 stars based on 2 day use may not be as fair. However, to say the A14 is a crappy phone would be a stretch. It is indeed a very nice phone for the price. For me this is a plus. The size, the functionality of the phone, the speed, easy transfer of data from one phone to the next, is amazing and let's not forget the battery life which holds for a long time. Speaking of battery life my phone held 13% so long I couldn't believe it as most phones love to inconveniencely die. I at first thought something was wrong. Nope. I also love nostalgic things on phones like 3mm headphone Jack's most phones have dumped this feature. I have yet to take any pictures so cannot speak to that. The phone loads fast, and does not lag and the updates the phone has does not seem to bother the usage of the phone which can happen to many high end phones after they upgrade. Sound and text are nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An overall easy to use phone.
on May 31, 2023
Posted by: VryBlessed77
[This review was collected as part of a promotion.] I use my A14 5G for all my online banking, my online shopping, taking notes for ideas on the fly, shopping lists, the calendar for important events and payments, monitoring emails, checking my credit score, sending money to family members, logging into my company website, taking pictures, asking Google many questions everyday, streaming movies, listening to music all the time, and the most important staying in touch with family and friends. The Samsung A14 5G is one of the best phones I've owned.
Written by a customer while visiting Samsung US
Customer Rating
4
The great issue in this phone is the battery life
on May 30, 2023
Posted by: Mahswa
[This review was collected as part of a promotion.] Unfortunately, there is no wall charger in the box.. just USB-C Cable
It contains just one speaker , so it doesn't have stereo speaker
It's good to mention that the battery is very good within web browsing over Wi-Fi and videos also in addition to stand-by mode
I noticed that charging speed is so long with more than ( 2 ) hours
Also no ultrawide camera
It contains just one speaker , so it doesn't have stereo speaker
It's good to mention that the battery is very good within web browsing over Wi-Fi and videos also in addition to stand-by mode
I noticed that charging speed is so long with more than ( 2 ) hours
Also no ultrawide camera
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy A 14
on May 30, 2023
Posted by: Chestnut
[This review was collected as part of a promotion.] Solid phone.Wanted a galaxy and reviewed YouTube videos. Chose this phone.
Written by a customer while visiting Samsung US
Customer Rating
4
I love my A14
on May 30, 2023
Posted by: NayNay7643
[This review was collected as part of a promotion.] I had this A14 phone for a few months now and I'm still satisfied. It's just the same as when I first bought it. I haven't had any problems with this A14 ever. The only reason I gave 4 stars is because the volume on the actual device is a little to low to me. I use earphones all the time so that feature doesn't effect me..
Written by a customer while visiting Samsung US
Customer Rating
1
A145g phone
on May 30, 2023
Posted by: Shawnna
[This review was collected as part of a promotion.] It's all bad especially memory it's a regret. Thanks but no thanks
Response from Samsung USBy Bethany, Social Commerce, May 31, 2023
Hello Shawnna... Thank you for your feedback of the Samsung Galaxy A14 5G. Your thoughts are welcomed as we continue to lead the charge on innovation. The Samsung Galaxy A14 5G has a micro-SD slot, so you have the option of expandable storage up to 1TB. Please do reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on May 30, 2023
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I just recently got my new phone. I love the quick processors. There are so many features that make this phone just what I need for everything I need.
Written by a customer while visiting Samsung US
Customer Rating
3
Slow phone with poor grainy camera
on May 30, 2023
Posted by: Amfk1989
[This review was collected as part of a promotion.] I use my device for work and it is not good at all for what I am trying to achieve it has a very grainy camera doesn't get good phone reception and is slow
Response from Samsung USBy Bethany, Social Commerce, May 31, 2023
Hi Amfk1989... Thank you for your review of the Samsung Galaxy A14 5G. Your input is appreciated as it ensures we remain innovative and improve on the designs and functionality of our products. I've linked some articles that should aide you in achieving better camera shots, connectivity, and speed of your device. Please don't hesitate to contact Samsung Support, also below, if we can offer you any further assistance. Thank you for being a valued customer. -Bethany
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Camera modes and settings on Galaxy phones and tablets
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Samsung phone has slow mobile data speed
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Samsung phone has poor signal and cannot use data or make calls
Samsung phone has slow mobile data speed
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US