Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
Great idea
on November 18, 2024
Posted by: Just me
Very pleased with my Galaxy A14 I wish that it was possible to program specific numbers so that the ringer would ring no matter what. In other words I wish I could have my phone on silent but still get phone calls from my wife in case of an emergency.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks
on December 23, 2024
Posted by: Dumb
from Alabama
Expertise:Beginner
This phone socks it does what it wants when it wants
And if you have a hearing aid you might be able to hear it ring are get a message over all don't buy this phone are t mobile get a can and string and you will be better off
And if you have a hearing aid you might be able to hear it ring are get a message over all don't buy this phone are t mobile get a can and string and you will be better off
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 26, 2024
Hi There,
Thank you for reaching out to share your experience with your Galaxy A14 5G. We aimed to combine function, style, and durability in the A14 5G device. The phone offers improved picture quality and a longer-lasting battery, allowing you to do more and do it faster with its octa-core processor.
There may be some additional questions, such as whether your hearing assistance device has Bluetooth capability. If it does, you might be able to connect it to your phone, ensuring you don't miss any alerts.
We would love to know more about how you use your phone. If you'd like, you can reach out to one of our skilled members of the Samsung Support Team, and we can assist you in setting up your phone to your liking.
Thank you for sharing your feedback, and thank you for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out to share your experience with your Galaxy A14 5G. We aimed to combine function, style, and durability in the A14 5G device. The phone offers improved picture quality and a longer-lasting battery, allowing you to do more and do it faster with its octa-core processor.
There may be some additional questions, such as whether your hearing assistance device has Bluetooth capability. If it does, you might be able to connect it to your phone, ensuring you don't miss any alerts.
We would love to know more about how you use your phone. If you'd like, you can reach out to one of our skilled members of the Samsung Support Team, and we can assist you in setting up your phone to your liking.
Thank you for sharing your feedback, and thank you for being a valued part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on January 6, 2025
Posted by: DJKumquat
Expertise:Intermediate
Maybe I got a lemon, but this phone has the worst touchscreen I've ever had the displeasure of using. It also glitches out a lot. Constantly having to refresh the screen.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, January 7, 2025
Hello DJKumquat,
Thank you for sharing your feedback regarding your Galaxy A14 5G phone. If your touchscreen is not responding as expected, there are several troubleshooting steps you can take.
First, ensure that your phone's software is up to date. Although this may seem simple, updating your software can often fix various problems, including syncing outdated software.
To improve your touchscreen experience, consider disabling gestures. This may help limit any unintended motions that could affect your device's performance. If you have a screen protector (which we recommend), enabling touch sensitivity can enhance responsiveness. However, if you do not have a screen protector, turning off touch sensitivity may improve your touchscreen interaction.
For more information, please refer to the link provided below. If you need further assistance, don't hesitate to contact a member of our Samsung Support Team, who can guide you through additional troubleshooting options.
Thank you again for reaching out, and we appreciate your membership in the Samsung community.
Touchscreen issues on a Galaxy phone or tablet
Use motions and gestures to control your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback regarding your Galaxy A14 5G phone. If your touchscreen is not responding as expected, there are several troubleshooting steps you can take.
First, ensure that your phone's software is up to date. Although this may seem simple, updating your software can often fix various problems, including syncing outdated software.
To improve your touchscreen experience, consider disabling gestures. This may help limit any unintended motions that could affect your device's performance. If you have a screen protector (which we recommend), enabling touch sensitivity can enhance responsiveness. However, if you do not have a screen protector, turning off touch sensitivity may improve your touchscreen interaction.
For more information, please refer to the link provided below. If you need further assistance, don't hesitate to contact a member of our Samsung Support Team, who can guide you through additional troubleshooting options.
Thank you again for reaching out, and we appreciate your membership in the Samsung community.
Touchscreen issues on a Galaxy phone or tablet
Use motions and gestures to control your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tank
on May 25, 2025
Posted by: Leon
Expertise:Intermediate
I had this thing for 2 years of abuse and no problem I threw it 10 m in air and still turns on so in conclusion it a tank
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My A14 5G review
on April 24, 2023
Posted by: Oxbull11
[This review was collected as part of a promotion.] I like my new Samsung A14 5G because there's a lot of space it is fast and you even when you don't have much storage it'll still run normally, I don't really have much to say except I really like it
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A14
on April 25, 2023
Posted by: LAVAL1
[This review was collected as part of a promotion.] I use my phone for work for most of my daily routine.The camera is excellent . Gaming is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A14 5G
on April 30, 2023
Posted by: Denmaster
[This review was collected as part of a promotion.] Great phone. Super smooth. Never spend alot on cell phones. Didn't this time either, but way better than any other one I had in the past
Written by a customer while visiting Samsung US
Customer Rating
5
Very long battery life and great display
on May 1, 2023
Posted by: Kevin5446
[This review was collected as part of a promotion.] This phone loads all the apps I use very fast and web pages load super quick in Google Chrome. It also has a great quality camera the only downside is that it takes a few seconds to take pictures in full HD. The speaker is good I can hear everyone clearly and they can hear me even if it's noisy. It has a long battery life I think the display screen is awesome it runs at 90hz. It can also run all the newer games just fine although you have to turn down the video quality setting in some of the very high demanding games like call of duty etc. This is a great budget phone overall and I would definitely recommend it
Written by a customer while visiting Samsung US