Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,209
4 Stars
531
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
Great for the price.
on February 26, 2024
Posted by: MyPhone
[This review was collected as part of a promotion.] Works well but can be a little slow at times. Mostly gps. Camera works well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. Clear display, camera on point
on February 26, 2024
Posted by: Kenajo
[This review was collected as part of a promotion.] This phone is affordable, reliable an fits into my daily life being functional an easy to use. Never had any issues! No lagging or timing out. I have a love for photography and nature so the camera was more then I expected. I love the S series but the A has lived up to its predecessor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I have ever owned
on February 26, 2024
Posted by: Rawkstylee
[This review was collected as part of a promotion.] So the most important feature for a phone would be the ability to make phone calls. 5g performance is so horrible I had to disable it. 4g 50/50 chance of connecting on the first try. WiFi calling can only speak on speakerphone otherwise other party cannot hear me. I am bombarded by notifications for Samsung apps,deals,equipment.
Guys,Gals,Theys,Thems, the other stuff is useless if the one basic function of a phone is overlooked. This phone has completely missed the mark in its one most important job which is to MAKE PHONE CALLS!! It will take plenty of convincing for me to purchase another Samsung product.
Value
1
Response from Samsung USBy Social Commerce, June 6, 2024
Hello Rawkstylee, thank you for your feedback on your Samsung Galaxy A14. We know how valuable your calls are to you and we'd be happy to help you troubleshoot the connection to ensure you never miss important calls during the day. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also provided a link to the Samsung Support Team to review all options available to you to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for being the cheaper Samsungs
on February 26, 2024
Posted by: UTAH15
[This review was collected as part of a promotion.] Good for about everything. When it comes to gaming it's a little slower but it's not a phone made for extreme and detailed games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 26, 2024
Posted by: Emurray
[This review was collected as part of a promotion.] I use my phone for work purposes such as talking pictures of the work I have done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is to simple for a gl Galaxy
on February 26, 2024
Posted by: Teflon64
[This review was collected as part of a promotion.] Just for phone calls and text not really the mush of a use for anything else
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hi there Teflon64, thank you for your feedback on your Samsung Galaxy A14. We do our best to provide a range of devices that can meet and exceed, the needs, wants, and budgets of our customers. We have provided a link to the Samsung Support Team and the full manual for your device to help with the different settings and features of your phone that can help you better enjoy using your device every day. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I have a S10e been great for years!
on February 26, 2024
Posted by: JoeSooner85
[This review was collected as part of a promotion.] Love all the features ... especially the camera and water resistant case ... unfortunately, I dropped and broke the case the first week ... but have kept it dry for years. It works great, but showing signs of storage running out and slow respinse.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, budget friendly
on February 26, 2024
Posted by: Leemis
[This review was collected as part of a promotion.] Long lasting battery, clear photos, no lagging
If you're looking for a dependable, long lasting phone I'd recommend this
If you're looking for a dependable, long lasting phone I'd recommend this
Value
5
Written by a customer while visiting Samsung US