Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
3
Not the worst not the best
on December 12, 2023
Posted by: Rifterstrag
[This review was collected as part of a promotion.] Would rather buy a refurbished premium device than this phone. Not saying it's unusable but bought this to replace my note 8 and was better off fixing my old phone or just buying a slightly older flagship refurbished
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hey there Rifterstrag, thank you for sharing your thoughts with us about your Samsung Galaxy A14. Your feedback is crucial to us as an opportunity to help you maximize your overall experience with your device. For your convenience we have provided a link to the manual for your device, and the Samsung Support Team to help troubleshoot any features you believe is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need
on December 12, 2023
Posted by: Talkandtextmama
[This review was collected as part of a promotion.] I use my device as my primary phone. I love that I can access everything I need without having to go through the trouble of searching for it. That fact that there is a kid mode built in makes it a huge plus for me as a parent. I know that the kids can't get into any content that isn't age appropriate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good
on December 12, 2023
Posted by: Boricua22
[This review was collected as part of a promotion.] I'll use my phone for the regular basic, my Dr. appointment and communicate with my kids
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features simplicity
on December 12, 2023
Posted by: Scotty
[This review was collected as part of a promotion.] Use for personal use and work taking pictures and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works decent
on December 12, 2023
Posted by: Gumby4502
[This review was collected as part of a promotion.] I like to mirror my phone to my TV but can't do to tv being older
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Camera is best part
on December 12, 2023
Posted by: SouthernSweetheart42022
[This review was collected as part of a promotion.] I absolutely love the camera. The speaker and battery life are the worst especially the battery because it drains super fast I don't have much on it at all. As for the speaker it works when it wants to. Other than those 2 things it does its job
Value
2
Response from Samsung USBy Social Commerce, December 14, 2023
Hi there SouthernSweetheart42022, thank you for sharing your thoughts about your Samsung Galaxy A14. We are happy to hear you are enjoying capturing all the moments in your life to keep and remember later. Without knowing what kind of battery life you are experiencing or how long you've owned this particular device, we have provided a few links to help. We have provided both a link to the Samsung Support Team and the warranty information that covers a one year period. These two together can help ensure your device has full functionality and you have the best experience possible. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
The product is great and the features easy to use
on December 12, 2023
Posted by: Fatha7
[This review was collected as part of a promotion.] My Samsung is very easy to use, I love my camera features and how easy it is to find apps. My banking made easy thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a really impressive product.
on December 12, 2023
Posted by: Kingsley
[This review was collected as part of a promotion.] I use my phone all the time on the internet including social media networks as well as every day applications I utilize online for both work & play.
Value
5
Written by a customer while visiting Samsung US