Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
I love how loud the speaker is. I prefer louder.
on December 9, 2023
Posted by: Tanashiadaddy1
[This review was collected as part of a promotion.] To play games and listen to music as well as for phone and video calls.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Yes!! Awesome
on December 9, 2023
Posted by: Witchey
[This review was collected as part of a promotion.] I use my phone to look up thinks of interest. Check my email on the go and to keep in touch with family and friends . I also travel and it is important to be able to check directions, and keep in touch .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is durable.
on December 9, 2023
Posted by: vdasguitar
[This review was collected as part of a promotion.] I use my phone for not just entertainment but business as well. This device has been used to complete school work and to create contact via Tiktok, Facebook and Instagram. The camera quality is phenomenal! It takes such clear photos. I gave never been more happy with any other Samsung phone before. Samsung improves quickly either every new model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is easy to maneuver.
on December 9, 2023
Posted by: MsMaryK
[This review was collected as part of a promotion.] I use my phone obviously for phone calls but also to watch movies and to play games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I've had this phone less than a year
on December 9, 2023
Posted by: AFFIEHEART
[This review was collected as part of a promotion.] I've had nothing but issues with the screen jumping. Especially when I'm attempting to take a screenshot, or typing a text message. It's not compatible with my Signia hearing aids. I'm just paying it off so I can get one that is more reliable.
Value
3
Response from Samsung USBy Social Commerce, December 11, 2023
Hey there Affieheart, thank you for sharing your feedback on your Samsung Galaxy A14. We understand how important your device is to you on a daily basis. We recommend reaching out to the manufacturer of your hearing aids to see if there is something to help with the compatibility. We have also included a link to the Samsung Support Team to help with the screen jumping you mentioned. You can work with the touch sensitivity settings, this is especially helpful if you are using a screen protector. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product is not easy to understand
on December 9, 2023
Posted by: Froggygirl22
[This review was collected as part of a promotion.] I'm still learning about my new device. I'm having trouble accessing my old samsung device so set up new Samsung acct, but still having trouble due to two-factor verification.
Value
3
Response from Samsung USBy Social Commerce, December 11, 2023
Hey there Froggygirl22, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how frustrating it can be when you have difficulties with your device and transferring data. We have shared a link to the Samsung Support Team to help assist you with the transfer and two-step verifaction settings. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Frugal yet Classy
on December 10, 2023
Posted by: BigRed
[This review was collected as part of a promotion.] I love how inexpensive this phone was. It has a great camera. It is fast and has all the apps the newer Galaxies they come out with. Love Galaxy it's #1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. The cameras are awesome.
on December 10, 2023
Posted by: Guy329
[This review was collected as part of a promotion.] Use it for watching videos texting my gf and surfing the web
Value
5
Written by a customer while visiting Samsung US