Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
4
Affordable
on November 13, 2023
Posted by: DarkPrynce
[This review was collected as part of a promotion.] I bought this budget phone for my son and he loves it,
camera 3.5
Speaker 3 not the best sound
Feels like plastic in your hand, they could've given better internal storage option. Overall its not a bad phone you get what you pay for.
camera 3.5
Speaker 3 not the best sound
Feels like plastic in your hand, they could've given better internal storage option. Overall its not a bad phone you get what you pay for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The product is ok
on November 13, 2023
Posted by: Lgn14j
[This review was collected as part of a promotion.] The phone does what it needs to do but is unreliable sometimes and and doesn't charge unless u have a quick charger also there isn't alot of features with it.
Value
3
Response from Samsung USBy Social Commerce, November 28, 2023
Hey there Lgn14j, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We understand how important the battery of your device is and needing to charge efficiently. We have provided a link to the Samsung Support Team to assist you directly with the battery of your device to ensure it functions as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
This product moves too slow and not enough memory
on November 13, 2023
Posted by: PrettyBlaccGal32
[This review was collected as part of a promotion.] I use my device for everything to fill out apps , to do my school work , play games also to take care of important business on.
Value
2
Response from Samsung USBy Social Commerce, November 28, 2023
Hey PrettyBlaccGal32, we appreciate you sharing your feedback on your Samsung Galaxy A14. We completely understand the storage of your device can be used quickly if you are doing so many things, and have a very busy life. This device can use a micro SD card to expand up to 1TB to help keep all of your favorite apps and necessary media. Expanding the storage can also help with the speed of your device. We have provided a link to the Samsung Support Team if you have questions or would like assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The phone has pros and cons
on November 13, 2023
Posted by: Courtdate
[This review was collected as part of a promotion.] This phone is ok, not great by any means. I would say it's worth what I paid for , would I buy it again, no! There's nothing fantastic about it. Horrible battery that charges slow and speaker is aweful.
Value
3
Response from Samsung USBy Social Commerce, November 28, 2023
Hey there Courtdate, thank you for sharing your thoughts with us about your Samsung Galaxy A14. We value all of our customers feedback as we strive to provide products that meet all of our customers needs, wants, and budget. We have provided a link to the Samsung Support Team to work with you one on one to ensure the battery of your device is functioning as intended with both the speed of charging and the battery life. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Does what it says
on November 13, 2023
Posted by: Raybone
[This review was collected as part of a promotion.] It does what it's supposed to hasn't given me any problems in anything I've tried to use my phone for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great
on November 13, 2023
Posted by: Love2Cook
[This review was collected as part of a promotion.] I use my phone for watching movies listening to music and for work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on November 13, 2023
Posted by: Bacanal
[This review was collected as part of a promotion.] I use my Samsung with streaming, social media, to work and it has never failed me so i recommend it to everyone 👍 .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Outside my comfort zone...
on November 13, 2023
Posted by: CJB1954
[This review was collected as part of a promotion.] I'm used to "M" phones. Never had anything but. So when it came time to upgrade, I did a quick self-survey of what I liked about brand "M" (nearly everything). But I also asked myself... Given the chance, how would I improve it?
The list of missing features at my price point was short. That made shopping easy. The missing features were NFC capability, and a customizable shell.
Strangely enough, I didn't realize this until I looked at the specs of the new Samsung A14 (5G). Finding those two features at that price point made my choice easy, as well.
Now... if One Ui 6 would just find the A14...
Value
4
Written by a customer while visiting Samsung US