Customer reviews from Samsung US
Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Average customer rating
4.4
(2,005 Reviews)
Rating breakdown 2,005 reviews
5 Stars
1,209
4 Stars
532
3 Stars
179
2 Stars
46
1 Star
39
56%of customers recommend this product.
(
18 out of
32)
Customer Reviews for Samsung - Galaxy A14 5G 64GB (Unlocked) - Black
Customer Rating
5
This phone has a very good battery
on May 1, 2023
Posted by: David354
[This review was collected as part of a promotion.] My phone works fine with normal tasks but when I go to gaming and more hard tasks, it start to get very hot and not too good to use it.
Written by a customer while visiting Samsung US
Customer Rating
5
I love big the screen is and the picture quality
on May 3, 2023
Posted by: BMitch1985
[This review was collected as part of a promotion.] Yes I'd like how big the screen is on the New Samsung Galaxy A145GI like how bright and vibrant the coIor is i like how fast and seemless the processor is and I just pretty much like everything about the phone like how crystal clear the pictures are and how they have so many different features in filters and different things you can do with them Samsung overall is a great company that make great phones they make great products and And I would recommend Samsung to anybody as I've already recommended Samsung to all my friends and all my family in fact my mom and my dad both have Samsung Galaxy devices as well so Galaxy kind of runs in my family great phone Galaxy thank you very much for the experience
Written by a customer while visiting Samsung US
Customer Rating
5
It works amazingly then any other phone i have had
on May 9, 2023
Posted by: Angela
[This review was collected as part of a promotion.] It makes my life easy because I get a lot more done with it
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A14
on May 24, 2023
Posted by: Trina0420
[This review was collected as part of a promotion.] Haven't had a camara that makes me smile in a while, the photo quality is very clear and focused. Games run smooth, movies are awesome. Sound quality depends on the movie, calls and music come in clear though. I honestly have no complaints.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 4, 2023
Posted by: Jane Goodin
I saved all my pics and I enjoy working with my files and so much more this phone is greater than the other ones I've had before
Written by a customer while visiting Samsung US
Customer Rating
4
I actually have a Galaxy a14 LTE
on November 17, 2023
Posted by: Rage1209
[This review was collected as part of a promotion.] For the price, it's a great device. A little sluggish at times. Streaming music or video, works like any other smart phone. The BIG plus to this phone is it's battery life. For example, I had Pandora streaming plus Google maps for 2½ hours and the phone only dropped to 83%. My pixel a series would be begging for a charge after that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not a good phone
on April 29, 2024
Posted by: silibonz
This phone is HORRIBLE! Ive never had so many problems than with this phone. The keyboard when texting freezes up so much, you would think I use it all day long, but I dont and its so frustrating when this happens and its a lot...not just every now and then. The battery is good. I am so mad that the 0.5 magnifying option is not on this phone. I miss this so much when I want to take a picture and get more in the photo. I only upgraded because my other android was outdated. Its a cheaper phone for a reason. Too many glitches.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, June 7, 2024
Hello Silibonz, thank you for your feedback on your Samsung Galaxy A14. We completely understand how valuable your device is to you every day. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also provided a link to the full device manual and the Samsung Support Team to help with all the settings and features of the camera for your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Very disappointing!
on July 6, 2023
Posted by: Customerizer1
Expertise:Intermediate
I've had this phone for a month now and it was an "upgrade" from a 4g phone I had for 2 years and never had 1 issue. This is supposed to be a 5g phone, and it is the slowest phone I think Ive ever had. My internet just kicks off out of nowhere, whether I'm on mobile data or on wifi, makes no difference. And I didn't even put half the apps I had on my other phone. I had 3500 apps on that phone and it was only 4g and it was way faster. Very disappointing! The sound quality is also poor on loud speaker.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 11, 2023
Hi there Customerizer1, thank you for your feedback on your Samsung Galaxy A14. We have a few things you can try to help with your new device. The Samsung Galaxy A14 is one of the models that still has the ability to use a micro SD card to expand up to 1 TB of storage to help with the apps you would like to download. We have provided a link to an article about the different types of micro SD cards and what the best option is to suit your needs. We have also included a link about the connectivity of your device dropping and troubleshooting measures you can take. We have also included a link to the Samsung Support Team for additional assistance with questions and troubleshooting. Thank you for being a Samsung customer. -Elizabeth
MicroSD cards and your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062607/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
MicroSD cards and your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062607/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US