Customer reviews from Samsung US
Samsung - Refurbished Excellent - Silicone Cover with Ring for Galaxy Z Flip4 - Navy
Average customer rating
3.3
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
5
4 Stars
8
3 Stars
4
2 Stars
4
1 Star
3
43%of customers recommend this product.
(
6 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Silicone Cover with Ring for Galaxy Z Flip4 - Navy
Customer Rating
1
terrible quality
on March 13, 2023
Posted by: Kate
from NY
Expertise:Expert
used for a month and the silicone started bubbling
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 16, 2023
Hello Kate, thank you for your feedback on your Samsung Galaxy Z Flip4 Silicone Cover with Ring. Your feedback is vital to us as we strive to provide a superior experience to our customers through innovation in our product line. Please do not hesitate to reach out to us with any further feedback or questions regarding your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Incredible durability
on April 11, 2023
Posted by: June12345
from Tulsa, OK
I bought this phone case last year and it has withstood me dropping it several times and the ring has been very helpful when I carry multiple items
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Can't live without this case
on May 20, 2023
Posted by: Rlmb
from North Carolina
Expertise:Expert
I have had this case 6 months and love it. The ring has prevented me from dropping my phone, as I usually have a cracked screen within a month and haven't dropped my phone once since having this case. I put my phone on my finger and carry coffe with one hand. I'm coming back to buy another because the case does not hold up to puppy chewing well, but it did (thankfully) protect my phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice enough to purchase twice.
on June 2, 2023
Posted by: Busy mom
from Sacramento, CA
Expertise:Intermediate
My second phone cover. Old cover was put in swimming pool and started to degenerate eventually peeled off.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Case; NOT Pretty in PINK
on June 12, 2023
Posted by: LeyBlue
from Dallas, TX
Expertise:Intermediate
I've had this case for 10 months and I love it. I have not had any of the issues the other reviews mentioned. I've tried a couple of other cases and always go back to this one.
My only complaint is that the Pink one is most definitely not pink as pictured. It's almost like a barely there pinkish cream. It also gets dirty easily. I wish they had a true pink and/or a few other colors.
I plan on buying the green one.
Written by a customer while visiting Samsung US
Customer Rating
3
Good case, bad durability
on June 15, 2023
Posted by: mdickmann
Expertise:Expert
Purchased a few weeks ago and a piece of the case has already come off. Overall a good feel and case but not very durable.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
3
Response from Samsung USBy Debra, Social Commerce, June 19, 2023
Howdy Mdickmann,
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Z Flip4 Silicone Cover with Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. Without knowing more details about what you have experienced with your products and not being able to ask you any follow-up questions, I recommend reaching out to Samsung Support for further assistance when you have the availability. Thank you for being a loyal Samsung customer.
- Debra
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Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Z Flip4 Silicone Cover with Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. Without knowing more details about what you have experienced with your products and not being able to ask you any follow-up questions, I recommend reaching out to Samsung Support for further assistance when you have the availability. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
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Written by a customer while visiting Samsung US
Customer Rating
3
Lasted 10 months.
on August 20, 2023
Posted by: DeeTea
from California
Lasted almost a year. You can decide if the price is worth 10 months of use before the loop broke and cracked, broke off.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect case
on January 16, 2024
Posted by: laughingiguana
from Boise, Idaho
Expertise:Expert
Deteriorates with time but an amazing case. The ring is a life-saver in mosh pits. Gives enough protection without making it too bulky, just beware of dropping the phone on its hinge as it will likely brake the entire thing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US