I love this blender-food processor! Only problem is 2nd time I used food processor it did not work. I had to send back to Cusinart under warranty so am without blender- food processor for 6 weeks. I’m not too happy about that. We’ll see what happens next.
Do not buy it ... I wish it’s working . Connaît replace it to me because it was under warranty , but even the new one stoped working after one month . I have to call them back again .
The piece in the base of the blender broke off within a month or two of using it. Tried to order a replacement part but the base does not come apart. Ended up just buying a different brand blender.
Blender is good while it lasts but that's not long
on September 8, 2020
Posted by: Anonymous
from Charlotte, NC
Gender:Female
Verified Purchase:Yes
Product broke after just 6 months of use and I have had a terrible time trying to get it repaired with the warranty department. It took almost four weeks just to get the shipping label emailed to me so I could send the blender back, and I have been told it will take 4-6 weeks for the repair. Not worth the money or the wait.
This is one of the best blenders I have had, not to mention the food processor, but the customer support from Cuisinart is second to none! I’ll stick with them for all my kitchen appliances!
I gave this Cuisinart blender just a three because every time i made a shake with frozen fruit the blade would come loose. I returned the first one only to receive another one doing the same thing. Very, very disappointed as i thought Cuisinart was a durable and good product.