[This review was collected as part of a promotion.] like the versatility -travel cups, large blender, and mini food processer. It is not exactly quiet when on high or smoothie setting. The design of the base of the unit is temperamental for use with travel cups-easily off kilter
Response from cuisinart.comBy Cuisinart, September 22, 2026
We’re glad you’re enjoying the versatility of the blender, travel cups, and mini food processor, though we understand your concerns with the noise level and travel cup alignment. To help ensure proper operation, place the base on a flat, stable surface and make sure the travel cup is securely attached and properly aligned with the base before starting; when blending, ensure ingredients and liquid are evenly balanced and avoid overfilling the cup. If the cup continues to sit off-center or feels unstable during use, please contact our Consumer Assistance Center at 1-800-726-0190. Your comments about the design, noise, and versatility provide valuable insight as we continue working to enhance the user experience, and we appreciate you sharing your feedback with us.
I love this machine. Makes great smoothies and I also could use the food processor to make pesto. It is perfect for smaller drinks or for slicing or puréed foods.
Garbage. I bought this and it lasted no time. I used the food processor 2 times before the motor stopped working. Contacted Cuisanart and they gave me a 20% off coupon for a new product. The food processor can’t be replaced. Ridiculous.
Response from cuisinart.comBy Cuisinart, June 8, 2026
We’re very sorry to hear about your experience with the food processor and understand how frustrating it must be for it to stop working after only a few uses. sorry about the food processor but we are happy to hear we were able to offer a discount, though we regret that this resolution did not fully meet your expectations. Thank you for bringing this to our attention, as your feedback helps us improve future models and overall consumer experiences.
I replaced an older Cuisinart blender and a twelve-cup Cuisinart food processor with this one appliance. At first, I was leery of the plastic blender pitcher, but I’m loving the lighter one. The blender handles very thick morning protein smoothies, but sometimes shuts off when run too long. I haven’t used the food processor yet, but I’m sure the smaller size will be a constraint. Overall, this is a good, machine. The single serve blender cups (glasses?) are handy for one making single servings, but since I make smoothies for my wife and I, I use the main container and pour the smoothies into the individual cups.
This blender can’t handle frozen fruit. just had the blade shred for the second time while making a smoothie. For some reason the blade is not a replaceable part so they have to send you a whole new blender - waste of resources, money, and poor environmental impact. I already replaced it once because it jammed and stripped and it happened again while making a smoothie. Would not recommend and I want my money back so I can go buy a new brand. Fool me once shame on you, fool me twice shame on me.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 17, 2026
We’re sorry to hear about the repeated blade issues you experienced with your blender, though we’re glad we were able to assist with a replacement previously. When blending frozen fruit, cutting ingredients into smaller pieces, adding sufficient liquid first, and pulsing initially can help reduce strain on the blade assembly. Our Consumer Assistance Center is available to review your concerns and discuss options at 1‑800‑726‑0190—please reference your warranty replacement Ticket # previously issued, when you call. Thank you for your feedback, as it helps us evaluate durability, sustainability, and improvements for future models.
We were happy with this until plastic parts started breaking. Too much cheap plastic!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 8, 2026
Thank you for sharing your experience with the VELOCITY Ultra Trio Blender/Food Processor; we’re sorry to hear that some components did not hold up as expected. To help extend product life, we recommend ensuring all parts are properly seated before use and avoiding overfilling or using settings beyond the intended capacity, which can place extra stress on components. Our Consumer Assistance Center is available at 1-800-726-0190—please reference Ticket #8900583897 so we can assist with replacement options or next steps. Thank you for your feedback, as it helps us improve durability and design in future models.
I’m very disappointed I did not get a year with use before the inner plastic motor blade shredded at the tips. There’s no way to replace it or to do anything about it.!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 10, 2026
We’re sorry to hear about your disappointment and appreciate you bringing this to our attention. While the inner motor blade is not a consumer-replaceable part, damage can sometimes occur if hard or frozen ingredients are processed, and our team can review proper use and available support options. We’d like the opportunity to help address this with you directly. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900521311 so we can assist further.