Customer reviews from brother-usa.com
Brother - LC103 High Yield Ink Cartridge (LC103BKS) - Black
Average customer rating
2.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
8
Customer Reviews for Brother - LC103 High Yield Ink Cartridge (LC103BKS) - Black
Customer Rating
1
Deceptive name/title?
on March 9, 2022
Posted by: Icohn2000
While it says I can do 600 pages, and is advertised as a large cartridge capacity, I think it has done the same number of pages or maybe even less than the regular sized cartridge.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 10, 2022
Stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge.
Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security
If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security
If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
Written by a customer while visiting brother-usa.com
Customer Rating
1
BUYER BEWARD
on December 13, 2021
Posted by: redhatbarb
from Elmwood Park
You should advise the customer that when doing a cleaning of the heads it will eat up all your ink. I just paid 45.00 for the LC 103BK XL and it drained my cartridge.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., December 14, 2021
We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security
If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Pages
on October 20, 2020
Posted by: Bobalito
from Florida
Up to 600 pages. Not even getting 50. Was told by the store clerk that you consider a page the size of a 3 x 5 index card. Who prints on the\at? A page is 8.5 x 11 How about a little clarity in advertising.
Response from brother-usa.comBy Brother, Customer Service, October 27, 2020
Hi, we understand you were experiencing an issue with the Brother LC103BK running out quickly. We'd like to help. Click the link below to assist you.
https://help.brother-usa.com/app/answers/detail/a_id/85378
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/85378
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com