Customer reviews from brother-usa.com
Brother - Genuine LC401XL2PK High Yield 2-Pack Ink Cartridges - Black
Average customer rating
3.6
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
20
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
10
Customer Reviews for Brother - Genuine LC401XL2PK High Yield 2-Pack Ink Cartridges - Black
Customer Rating
4
Brothers ink
on February 2, 2024
Posted by: ginad78
[This review was collected as part of a promotion.] I received brothers ink cartridge from Influencers, it didn’t work with my printer but let my daughter in law use it and it works great. It came in black with 2 cartridges.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great ink
on January 27, 2024
Posted by: katief58
[This review was collected as part of a promotion.] Brother is a dependable brand and not disappointed one bit with this ink. Great black color and they last for a long time. Will continue buying this.
Written by a customer while visiting brother-usa.com
Customer Rating
5
the quality and durability of Brother ink
on January 25, 2024
Posted by: yoelyt
[This review was collected as part of a promotion.] Thank you Influenster for my product, I am super happy and excited with my ink since I do a lot of work on my Brother brand printer, for which I am very grateful because the truth is that these ink are the best, very good quality, it does not stain the sheet or stay wet , and it lasts a long time, I am very happy that they will take me into account thanks to the Brother brand 🤩🤩🤩🤩
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect
on January 25, 2024
Posted by: taylorb303
[This review was collected as part of a promotion.] This product goes perfect with my brother printer. Always have a perfect print with my printer, and these cartridges work beautifully with it will be purchasing more. 
Written by a customer while visiting brother-usa.com
Customer Rating
2
$$$
on July 21, 2023
Posted by: Johnny
Price way too high. I will shop for other comparable products on line that offer free shipping as well.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, July 24, 2023
We regret that you found the cost of our consumables to be expensive. Brother International Corporation offers genuine Brother Products at full manufacturers suggested retail price. It is our intention to provide service and a full line of consumables to our customers so that if you cannot find a particular consumable at your local retailer or dealer, you can conveniently purchase them through us. Our dealers and distributors could run, independently, special promotions that sometimes would allow customers to purchase machines and/or accessories at a lower price. We are not in competition with our dealers or distributors.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No Ink, No Printer
on June 8, 2023
Posted by: ShoppingForANewPrinter
from NH
Out of Ink- can't buy it anywhere. Printer is useless. Shopping for a different brand.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 8, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the Brother LC401XL2PK. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC401XL2PK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401XL2PKS
Thank you for being a Brother customer. We appreciate your business.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC401XL2PK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401XL2PKS
Thank you for being a Brother customer. We appreciate your business.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Be honest
on May 20, 2023
Posted by: Unhappy inker
from WA, USA
Still lying. They say "due to strong demand". Complete lie. It is poor supply. Just come out and be honest. It was just a technical issue now it is a corporate integrity issue! I bet this gets a canned response (or deleted).
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 22, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues finding the Brother LC401XL2PK. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC401XL2PK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401XL2PKS
Thank you for being a Brother customer. We appreciate your business.
Due to strong demand, we are experiencing stock fluctuation for some products. We apologize for any inconvenience and thank you for your patience as we continue to work to support your order as quickly as possible.
Unfortunately, the Brother LC401XL2PK is currently out of stock. However, availability is expected soon. We apologize for any inconvenience this may cause.
Below is a link to our web page with the item. We recommend to open the link and click on the where to buy tab next to the out of stock tab. In order to see the other Brother Authorized Dealers that may have the item in stock.
https://www.brother-usa.com/products/LC401XL2PKS
Thank you for being a Brother customer. We appreciate your business.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Liked
on May 2, 2023
Posted by: Ahni
from San Francisco bay area.
Easy to install and lasts as long as stated on the site.
Written by a customer while visiting brother-usa.com