Customer reviews from otterbox.com
OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Average customer rating
4.4 out of 5
4.4
(276 Reviews)
Open Ratings Snapshot
Rating breakdown 276 reviews
5 Stars
193
4 Stars
34
3 Stars
19
2 Stars
13
1 Star
17
87%of customers recommend this product. 
(
144 out of 166
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Customer Rating
5 out of 5
5
Best choice for those who prioritize protection
on April 24, 2022
Posted by: GalaxyFanBoy
I've been using the case for about 3 weeks now. I love the feel, the protection of the cameras and screen is great, and the buttons feel good. The cover for the charger and access to the stylus are everything I want out of a case. I've yet to drop it, but I love how sturdy it feels and the feel of the grip. I got blue and the color is amazing in person.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Tough and Rugged
on April 25, 2022
Posted by: Lewall01
Verified Purchase:Yes
A tough case that stands up to hard work. I've use OtterBox for my last three phones. I'm not easy on my equipment. The case has held up going through underground tunnels at work and camping for fun. The company has honored the warranty without fail. I won't use anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Fort Blue Pictures Misleading
on March 5, 2022
Posted by: SnipeXD
This is my third defender series throughout the years as I like the fit/feel and external clip. Black was out of stock so I tried the Fort Blue. The picture showing the back of the S22ultra shows the fort blue with a black border around camera cutouts. This is actually very white. The inside picture shows a muted grey against blue but on the phone it's closer to a white and looks a bit funny. I am not a fan of this color combo. Case is great otherwise and for my future phone I'll stick with the defender series but probably in black.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 9, 2022
Great to know you're such a big fan of our signature Defender Series case! We're obviously pretty fond of it as well, but it's sure nice to hear from the folks out there using the stuff in the wild!

We do also appreciate the heads-up on your disappointment with those online images. We've shared the feedback with our E-commerce Otters and have high hopes for a speedy resolution. In the meantime, please feel welcome to give us a call at 1-855-688-7269 with any other product questions, concerns, or comments and we'll always be happy to talk shop!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I love my Otter box
on April 29, 2022
Posted by: Deb H
Verified Purchase:Yes
Great fit and very durable. This one has the holes where their supposed to be.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Loose, Jiggles, scratches
on February 14, 2023
Posted by: Jrkarbal
Having had a number of Defender series before, I went with this for my Ultra 22 when purchased last year. I religiously clean my screen, and as a nurse, do my best to keep my phone clean in general. This case is very loose fitting, letting my phone wiggle around in the case. I have noticed the edges scratched to heck and back. The case has caused me to lose two screen covers from the amount of wiggling back and forth in the case. Yes the case is safe for drops and falls, but the loose design is horrible and even caused gauging in the edges of the glass on the top, bottom, and sides, where ever the case is in contact with the edges of the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, February 16, 2023
Hey Jrkarbal,

So sorry to hear about the fit troubles with your Defender Series Pro Case! Your case should certainly fit snuggly, we precision manufacture our cases around the exact dimensions of the device inside. That being said, we'd love to get you a replacement so your phone is secure going forward! Please feel welcome to call us at 1-855-688-7269 to set up a warranty claim.

Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Company can do better.
on April 1, 2022
Posted by: Kesha
Verified Purchase:Yes
The reason why i give it a 4 star is because i wish this company went back to making the otter cases with the front screen protector.
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
A good case that is missing one key feature.
on March 3, 2022
Posted by: Jaime
Verified Purchase:Yes
The case is amazing, feels great in the hand, unfortunately it seems like a rush job was used for the camera cut out. Had it been fitted to the camera cut out, then it would have been 5/5.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 7, 2022
What's going on at that camera area of the Defender Series Pro Case for the new Galaxy S22 Ultra that isn't quite as it should be? Is your case not sitting flush against the device at that spot? Please feel welcome to give us a call at 1-855-688-7269 so we can get a better understanding of the situation and help make sure you'll have the very best Otter experience possible going forward.

Best,
OtterBox Customer Service Team

Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Phone condom
on April 15, 2022
Posted by: Barney the dinosaur
Verified Purchase:Yes
Protects my phone like a condom. Very good. Happy with product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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