Customer reviews from spypoint.com
Spypoint - Spy Point Flex M Twin Pack
Average customer rating
4.6
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
440
4 Stars
38
3 Stars
8
2 Stars
11
1 Star
29
91%of customers recommend this product.
(
456 out of
501)
Customer Reviews for Spypoint - Spy Point Flex M Twin Pack
Customer Rating
5
Nice Camera
on November 27, 2025
Posted by: LeeA
from NC
Gender:Male
I’ve had 2 years now and only complaint is both SPYPOINT SD cards failed. The ones complaining about battery life I have no clue why I use 8 Amazon Basic batteries and they last couple months and takes literally thousands of photos in freezing temperatures.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, November 27, 2025
Hello there, we appreciate you taking the time to share your experience over the past two years. It’s great to hear our camera performs well with your batteries. For the SD card situations, our team can help provide guidance. Please reach us out at 1-888-779-7646.
Written by a customer while visiting spypoint.com
Customer Rating
2
Satisfied with initial setup
on November 28, 2025
Posted by: JT4Reel
from Michigan
Initial setup for two at our camp was super easy. Battery life has been very good with Lithium batteries. However, the GPS location of camera locations are not accurate and do not work for long durations, and no matter how much I try to minimize the activity level they randomly take photos to the point of exceeding the 250 each per month by the second or third week of the month. When someone or something does actually activate it the image now doesn't show up till days afterwards or not at all in an area with a strong signal. I was happy from the get go but as time goes on within this past year of purchasing, they are getting way less reliable.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 28, 2025
Hello there. We’d like to take a closer look at the situation with your camera. Your case has been forwarded to the relevant department, and a team member will reach out to you for further assistance as soon as possible. Please keep your communication line open.
Written by a customer while visiting spypoint.com
Customer Rating
1
Not good
on December 1, 2025
Posted by: Kraemer14
from Astorville Ontario
Gender:Male
I bought this item 1 week ago. The camera won’t take pictures in the dark and when it does the photos are just black. The company has tried to fix the problem but nothing worked. I doubt I will get a refund or a new camera.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hello there, thank you for sharing this. We’d like to take a closer look at the night-time photo situation and review the steps already taken so we can determine the best solution for you. Our senior team will investigate this further, and we’ll be reaching out to you for additional assistance.
Written by a customer while visiting spypoint.com
Customer Rating
5
Minimal issues
on December 1, 2025
Posted by: Anonymous
from Macon, Georgia
Gender:Male
I have 37 Spypoint cameras in the field currently. 15 link micros, 9 flex G 36, and 14 flex m. I run the LIT-22 batteries in all the flex series cameras. All the micros just alkaline (Energizer). I periodically bring them home and check for updates. Batteries in micros last 3 months and lithium packs last 6 months. Using the micros for the third year. I keep them out all year. Best camera for the money. No complaints here. Just hate seeing only negative reviews especially when my 37 work great ......
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hi there. Thanks for sharing your experience! It’s fantastic to hear that all 37 of your cameras are performing well and that you’re getting solid battery life from both the Flex series and Link Micro cameras. We truly appreciate your positive feedback!
Written by a customer while visiting spypoint.com
Customer Rating
1
Déçu
on December 5, 2025
Posted by: CREVEUIL
from MANCHE
Gender:Male
Problèmes installation. Les 100 photos prise en une nuit une branche a du déclencher avec le vent. Pile consommer 25 %. En une journée. Les allertes téléphones une seule. Un gros décalage entre ce que je penser et la réalité. Je devais en acheter d autres.?????. Qualité photos moyenne.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 6, 2025
Bonjour, merci de nous avoir signalé ce problème. Ce niveau de performance est loin de correspondre à celui que nous souhaitons offrir à nos clients. Afin de garantir que ce problème soit traité de manière appropriée, nous avons transmis votre dossier à notre équipe de direction pour qu'elle mène une enquête approfondie. Soyez assuré que nous nous engageons à résoudre ce problème pour vous. Dès que nous aurons plus de détails ou que nous aurons déterminé les prochaines étapes, nous vous contacterons directement pour vous apporter notre aide.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Written by a customer while visiting spypoint.com
Customer Rating
2
Honestly I’m not a fan
on March 26, 2026
Posted by: Daner25
from Port Hadlock Washington
Gender:Male
[This review was collected as part of a promotion.] These flex M cameras are not as good as spy points ones they have made in the past the service isn’t very good. The motion sensors even if it’s on high it doesn’t always work. I definitely think there’s some issues they need to work out and it’s really weird like when I bought my very first one it’s synced automatically online and now you have to plug in to a computer the SD card to a computer and update it that way now and put the SD card back into the camera, which makes it even harder for people that put it out in the woods and all of a sudden there’s a new update and their camera is a day or so from their house and their hunting spot and then you gotta turn around and go get it just so you can update your camera. It’s not really user-friendly.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, March 26, 2026
Hello there. Thank you for sharing your feedback. We are dismayed to hear that your experience did not meet your expectations. Your feedback is important to us, and we are committed to addressing your concerns. With that said, we have escalated your case to the relevant team for review. One of our experts will contact you as soon as possible to provide additional support. Please keep your lines of communication open.
Written by a customer while visiting spypoint.com