Customer reviews from spypoint.com
Spypoint - Spy Point Flex M Twin Pack
Average customer rating
4.6
(522 Reviews)
Rating breakdown 522 reviews
5 Stars
440
4 Stars
38
3 Stars
8
2 Stars
10
1 Star
26
92%of customers recommend this product.
(
456 out of
498)
Customer Reviews for Spypoint - Spy Point Flex M Twin Pack
Customer Rating
1
Worked great until the last firmware update
on November 10, 2025
Posted by: Illusions23
from Coldwater, MS
Gender:Male
I have had 3 of these cameras for over a year and they have done very well, take good pictures and last forever when equipped with the solar panel option. The last firmware update happened and my cameras just send mostly black pictures now, I never received a black picture from any of them until the firmware update was pushed. I have reached out for support and was told that it was poor signal or low battery and this is not the case. Now I basically just have 3 cameras that are no good. Spypoint, please fix this issue with another update or something!! Looked at purchasing a flex s dark, but not until these issues are resolved.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 10, 2025
Hello there, thank you for sharing your experience. We’d like to take a closer look at your cameras to better understand what’s causing the dark photos after the recent update. Please contact us at 1-888-779-7646, and our team will be happy to review the situation and assist you further.
Written by a customer while visiting spypoint.com
Customer Rating
2
Firmware
on September 27, 2024
Posted by: Bowana
from Virginia
Gender:Male
Camera few weeks old got notification firmware update did not realize that updates were not done automatically camera out of commission.. Working all day trying to download update nice camer when working good luck think twice.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, September 30, 2024
Hello; During the initial activation, the camera is designed for automatic firmware updates; However, factors like fluctuating signal strength can sometimes affect this process; In some situations, a manual update may be needed to ensure control over the process. We can certainly help with guidance to get your camera back in action. We’ve forwarded your feedback to our higher-up team, and our expert will reach out to assist you in completing the update and ensure you get your camera back to optimal performance.
Written by a customer while visiting spypoint.com
Customer Rating
1
Not worth the price
on October 26, 2024
Posted by: 3869
from United states
Gender:Female
I bought a pack of 2 yesterday and put it out today. Brand new batteries and it says my battery is at 16 percent after 5 hours of having it out. Not to mention the camera quality is terrible.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 27, 2024
Hello; We understand how concerning it can be to experience an unexpected battery drain shortly after using your new equipment. Various elements, including the volume of captured photos and signal strength, can greatly influence battery longevity. Your experience matters to us, and we are committed to addressing your concerns regarding both battery performance and product quality. To ensure a thorough resolution, we have escalated your concern to our higher-up team; our expert will be reaching out to you shortly to assist further and ensure that you have a reliable and satisfying experience with our products.
Written by a customer while visiting spypoint.com
Customer Rating
1
Terrible cameras and warranty is useless
on November 2, 2025
Posted by: FrustratedHunter
from NEW YORK
Gender:Male
I have had a total of 7 cameras... 3 have failed with no warranty support. 2 were for hardware issues, non repairable, no warranty... But super happy to suggest you buy another camera! 3rd camera filled with water from rain.. messaged support, case number was issued and then waited a week with no response.. contacted support again and told them the case number provided the previous week and then had to go over everything again anyway. Then I was told that my camera was out of warranty by 2 weeks and again..suggested I buy another camera!!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 3, 2025
Hello there! We truly understand the situation you’re experiencing, and we’d like to take this opportunity to make things right. At your earliest convenience, please reach out to our team on Facebook Messenger via private message at http://m.me/Spypoint so we can assist you further.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worst Game cam company
on November 9, 2025
Posted by: Down&out
from Batesburg SC
Gender:Male
I've had multiple Spypoint cameras and each ones demise started with not connecting and transmitting photos. Each time I was given the round about from the "Advisors'. Now I'm being told that my camera was activated in 2023 when the camera didn't even launch till 2024?? I'm extremely disappointed that I wasn't helped and offered a replacement. Was always told it's the firmware... It's unfortunate because some of us like myself saves every penny just to purchase the camera and photo plan. My family depends on the meat and having the cameras help tremendously. Disappointed I wasnt helped and treated like a customer that the future of the company depends on.. Because I am. We ALL are..
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 10, 2025
Hello there, we’d like to review this matter further to ensure it handled properly. Please reach out to our support team at 1-888-779-7646 so we can review your account details and provide the best possible assistance. We genuinely appreciate your support and value you as a customer.
Written by a customer while visiting spypoint.com
Customer Rating
5
Amazing quality cam at an even more amazing price
on May 15, 2024
Posted by: SR712
from Newton, Texas
Gender:Male
I’ve been running this cam for a few weeks now and love everything about it so far. Videos are great, photos are clear, and so far the batteries are doing good. Of course I can’t give you a full detail on battery life yet but it seems to be doing good. For a camera offering photos, videos with sound, and dual carrier reception, I don’t think you can beat this camera, especially at this price range !!!! The flash range and detection are excellent and even though I have it installed in an area with relatively low cell reception, there have been no delays on photo or video transmissions. Setup and installation is super easy as with all Spypoint cams. I will be purchasing more very soon.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 15, 2024
Hello, we're thrilled to hear that you're enjoying your experience with the Flex M. At SPYPOINT, we strive to provide high-quality products that deliver exceptional performance at an affordable price. In crafting our new model, we made sure to focus on delivering top-notch photo and video quality, reliable battery life, and seamless operation, and we're glad to know that our dedication has translated into a great experience for you. Thank you for choosing us; here's to many more remarkable captures. Have a fantastic day.
Written by a customer while visiting spypoint.com
Customer Rating
5
Flex-M a great addition to the Flex Series!
on May 15, 2024
Posted by: Anonymous
from Port Franks, Ontario Canada
Gender:Female
I received this Camera a few weeks ago n put it to work right away as we were turkey hunting n needed to pattern the turkeys to see if they were using a certain roost. I love my original Flex the picture quality on Stills and video and this Flex M is even better with 28 megapixels and 720 P videos with sound. It’s so easy to setup up to!! It also has a test button so you can make sure it’s the right angle before you leave the bush. I even brought it up to Timmins to put out at bear baits where I have cell service.. I just did that today so I can’t wait until a bear finds it and to see the pictures n videos!
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, May 16, 2024
Hello Lisa; Thank you for choosing FLEX-M, the latest addition to our Flex Series. We're thrilled to hear that you've found it to be a valuable tool for your outdoor adventures and are elated to learn that the Flex-M has seamlessly integrated into your hunting routine and that you appreciate the improved features of the new model, including the enhanced picture quality and the convenience of its setup process, aiding you in your quest to pattern turkeys and explore new territories. We look forward to seeing the remarkable moments captured by FLEX-M in these diverse environments and continuing to support your outdoor pursuits with our innovative trail camera technology. Have a great day.
Written by a customer while visiting spypoint.com
Customer Rating
2
Easy setup
on July 22, 2024
Posted by: 42Bigbuckdown
from Canton,Oh
Gender:Male
The app and connection was a breeze. The picture quality is sub par to say the least. There is an option to pay extra for a few HD photos but the cost of counting tines is not worth the price. This is the premise of a game camera so I’ll more than likely find a different brand next year unless they change some settings.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, July 23, 2024
Hello, Thank you for sharing your feedback on the app and connection. We acknowledge your concerns regarding the picture quality, which may be influenced by factors such as settings and environmental conditions and to investigate this further, we have forwarded your feedback to our higher team, and an expert will contact you soon to review the issue and enhance your experience with our product.
Written by a customer while visiting spypoint.com