Customer reviews from spypoint.com
Spypoint - Spy Point Flex M Twin Pack
Average customer rating
4.6
(522 Reviews)
Rating breakdown 522 reviews
5 Stars
440
4 Stars
38
3 Stars
8
2 Stars
10
1 Star
26
92%of customers recommend this product.
(
456 out of
498)
Customer Reviews for Spypoint - Spy Point Flex M Twin Pack
Customer Rating
1
Not good
on December 1, 2025
Posted by: Kraemer14
from Astorville Ontario
Gender:Male
I bought this item 1 week ago. The camera won’t take pictures in the dark and when it does the photos are just black. The company has tried to fix the problem but nothing worked. I doubt I will get a refund or a new camera.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hello there, thank you for sharing this. We’d like to take a closer look at the night-time photo situation and review the steps already taken so we can determine the best solution for you. Our senior team will investigate this further, and we’ll be reaching out to you for additional assistance.
Written by a customer while visiting spypoint.com
Customer Rating
5
Minimal issues
on December 1, 2025
Posted by: Anonymous
from Macon, Georgia
Gender:Male
I have 37 Spypoint cameras in the field currently. 15 link micros, 9 flex G 36, and 14 flex m. I run the LIT-22 batteries in all the flex series cameras. All the micros just alkaline (Energizer). I periodically bring them home and check for updates. Batteries in micros last 3 months and lithium packs last 6 months. Using the micros for the third year. I keep them out all year. Best camera for the money. No complaints here. Just hate seeing only negative reviews especially when my 37 work great ......
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hi there. Thanks for sharing your experience! It’s fantastic to hear that all 37 of your cameras are performing well and that you’re getting solid battery life from both the Flex series and Link Micro cameras. We truly appreciate your positive feedback!
Written by a customer while visiting spypoint.com
Customer Rating
1
Déçu
on December 5, 2025
Posted by: CREVEUIL
from MANCHE
Gender:Male
Problèmes installation. Les 100 photos prise en une nuit une branche a du déclencher avec le vent. Pile consommer 25 %. En une journée. Les allertes téléphones une seule. Un gros décalage entre ce que je penser et la réalité. Je devais en acheter d autres.?????. Qualité photos moyenne.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 6, 2025
Bonjour, merci de nous avoir signalé ce problème. Ce niveau de performance est loin de correspondre à celui que nous souhaitons offrir à nos clients. Afin de garantir que ce problème soit traité de manière appropriée, nous avons transmis votre dossier à notre équipe de direction pour qu'elle mène une enquête approfondie. Soyez assuré que nous nous engageons à résoudre ce problème pour vous. Dès que nous aurons plus de détails ou que nous aurons déterminé les prochaines étapes, nous vous contacterons directement pour vous apporter notre aide.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Written by a customer while visiting spypoint.com
Customer Rating
2
I have 8 flex cameras
on December 22, 2025
Posted by: Clydeb865
from Andersonville tn
Gender:Male
The link micros worked great but the flex has a design flaw where if it starts leaking the door acts like a cup and and holds water and the electronics gets saturated with water and the camera is done for this has already happened to 3 of my flex cameras already I’m making covers for the rest and slowly going to different brands because they only last about a year
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 22, 2025
Hello there. Thank you for sharing your feedback. Our cameras are water-resistant, most with an IP65 rating, meaning they can't be submerged but should withstand most weather conditions. We are dismayed to hear about the difficulties you’ve experienced with your trail camera, and your feedback is extremely valuable to us. We are escalating this matter to the relevant department for further review, and a member of our team will reach out to you as soon as possible. Please keep your communication lines open.
Written by a customer while visiting spypoint.com
Customer Rating
1
missing fotos in the night
on December 26, 2025
Posted by: KaLü
from Menzonio
Gender:Female
why doesn't make the camera fotos in the night?
i need fotos from the night
i need fotos from the night
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 26, 2025
Hi there, the camera is equipped with night vision and is capable of capturing clear images at night. However, the camera operates based on motion detection, so if it is experiencing low activity at night, it will not take photos unless motion is detected. Your case has been escalated to our senior team for further review, and we’ll be in touch to provide additional assistance.
Written by a customer while visiting spypoint.com
Customer Rating
1
Barely Works and No Plan Changes on App
on January 6, 2026
Posted by: Firetomlin
from Western PA
Gender:Male
I really wanted these cameras to work, but they don't. Seems like you need to reboot them every 10 days or so. That is about as long as it would send photos. Thought maybe the plan so I joined the Insiders club and upgraded the plan on my cameras. Same results. Today I tried to back off the plans to basic even though it's been over a month since any camera has sent me a photo. They changed software and you can't use the app to change plans. There is a many step process that includes not logging in for some steps and logging in for others- Really? So out of touch with current ease of use expectations. I cancelled all but no refunds for a service that has not provided a photo in over a month.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, January 6, 2026
Hello there, we’ve escalated your case to our senior team for a thorough review. They will carefully assess the situation with your cameras and the service plans to determine the best way to assist you. Once the review is complete, a member of our team will contact you directly to provide guidance and support to help resolve the matter.
Written by a customer while visiting spypoint.com
Customer Rating
1
Camera connectivity works when it wants to
on February 1, 2026
Posted by: Rusty19999
from Folsom louisiana
Gender:Male
After so many pictures with unlimited plan it seems like it’s always having connectivity problems when using unlimited plan and SPYPOINT agent will tell you it’s connected and 5 minutes later a different agent will tell you it’s not connected. It’s like they shut picture transfers off after so many pics sent on unlimited plan. Don’t waste your money they won’t refund you anything
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 1, 2026
Hello there, we appreciate you sharing your feedback. We’d like the opportunity to review the situation you experienced and take a closer look at your camera’s connectivity and account details. Please contact our support team at 1-888-779-7646, and we’ll be happy to assist further.
Written by a customer while visiting spypoint.com
Customer Rating
2
ok camera, takes alot of pictures of nothing
on February 2, 2026
Posted by: ckjohn
from Florida
Gender:Male
1st I am happy they have a 100 free pic plan. The bad news is uses most of them taking pics of nothing. My link micro s did the same thing until it died just out of the warranty period. Spy point said basically tough luck. I have purchased two other cameras from another brand since then. My friend has the flex-m dark, and the deer look right at it when it takes a picture, his now only lasts 2-3 days even with the solar charger and re-chargeable batteries.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, February 2, 2026
Hello there, thank you for sharing these details with us. We’re concerned to learn about the difficulties you’ve experienced with false triggers, battery duration, and overall performance. Your feedback has been escalated to our team for closer review, and one of our team members will be in touch with you directly to discuss this further and look into the situation.
Written by a customer while visiting spypoint.com