Customer reviews from spypoint.com
Spypoint - Spy Point Flex M Twin Pack
Average customer rating
3.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
18
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
15
55%of customers recommend this product.
(
22 out of
40)
Customer Reviews for Spypoint - Spy Point Flex M Twin Pack
Customer Rating
1
1of5takeadive
on November 18, 2025
Posted by: Your mom
from Alabama
Gender:Male
This product doesn’t come with batteries nor the chip needed to use the dag um thing. Money grab for sure
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 18, 2025
Hello there, we understand your concern regarding the missing batteries. To ensure your camera is fully operational and set up correctly, please reach out to us at 1-888-779-7646. Our team will be happy to guide you through the necessary steps and provide any additional information you may need.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worked great until the last firmware update
on November 10, 2025
Posted by: Illusions23
from Coldwater, MS
Gender:Male
I have had 3 of these cameras for over a year and they have done very well, take good pictures and last forever when equipped with the solar panel option. The last firmware update happened and my cameras just send mostly black pictures now, I never received a black picture from any of them until the firmware update was pushed. I have reached out for support and was told that it was poor signal or low battery and this is not the case. Now I basically just have 3 cameras that are no good. Spypoint, please fix this issue with another update or something!! Looked at purchasing a flex s dark, but not until these issues are resolved.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 10, 2025
Hello there, thank you for sharing your experience. We’d like to take a closer look at your cameras to better understand what’s causing the dark photos after the recent update. Please contact us at 1-888-779-7646, and our team will be happy to review the situation and assist you further.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worst Game cam company
on November 9, 2025
Posted by: Down&out
from Batesburg SC
Gender:Male
I've had multiple Spypoint cameras and each ones demise started with not connecting and transmitting photos. Each time I was given the round about from the "Advisors'. Now I'm being told that my camera was activated in 2023 when the camera didn't even launch till 2024?? I'm extremely disappointed that I wasn't helped and offered a replacement. Was always told it's the firmware... It's unfortunate because some of us like myself saves every penny just to purchase the camera and photo plan. My family depends on the meat and having the cameras help tremendously. Disappointed I wasnt helped and treated like a customer that the future of the company depends on.. Because I am. We ALL are..
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 10, 2025
Hello there, we’d like to review this matter further to ensure it handled properly. Please reach out to our support team at 1-888-779-7646 so we can review your account details and provide the best possible assistance. We genuinely appreciate your support and value you as a customer.
Written by a customer while visiting spypoint.com
Customer Rating
1
Absolutely Terrible
on November 7, 2025
Posted by: MatD
from Vermont
Spypoint cams are terrible, Don't buy. You spend more time with spypoint trouble shooting problems before they send a new one, then it doesn't work when you get it.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 7, 2025
Hi there! We'd like to take a closer look at your case to properly identify and address the cause. Please reach out to us via private message on Facebook Messenger at http://m.me/Spypoint at your earliest convenience so we can resolve this promptly. We're here to help!
Written by a customer while visiting spypoint.com
Customer Rating
3
Eats batteries for breakfast
on November 6, 2025
Posted by: The predator
from Upstate SC
Gender:Male
I been running spypoints for about 10 years probably ben through 15 cameras. Always be satisfied. My link micros and the LM2s with energizer lthium batteries last close to a year in our low deer density areas. But these flex M only last about 2 weeks. Idk if i got 2 bad cameras or they all like this. Im the least satisfied with these.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 6, 2025
Hi there! Several factors may contribute to this issue, and we'd like to take a closer look at how your FLEX-M is behaving to identify and address the cause. Please don’t hesitate to call our team at 1-888-779-7646 at your earliest convenience so we can assist you in resolving this matter promptly.
Written by a customer while visiting spypoint.com
Customer Rating
1
Terrible cameras and warranty is useless
on November 2, 2025
Posted by: FrustratedHunter
from NEW YORK
Gender:Male
I have had a total of 7 cameras... 3 have failed with no warranty support. 2 were for hardware issues, non repairable, no warranty... But super happy to suggest you buy another camera! 3rd camera filled with water from rain.. messaged support, case number was issued and then waited a week with no response.. contacted support again and told them the case number provided the previous week and then had to go over everything again anyway. Then I was told that my camera was out of warranty by 2 weeks and again..suggested I buy another camera!!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 3, 2025
Hello there! We truly understand the situation you’re experiencing, and we’d like to take this opportunity to make things right. At your earliest convenience, please reach out to our team on Facebook Messenger via private message at http://m.me/Spypoint so we can assist you further.
Written by a customer while visiting spypoint.com
Customer Rating
3
Camera.
on October 24, 2025
Posted by: Grizzman52
from Vermont.
Gender:Male
[This review was collected as part of a promotion.] I have two spy point cameras one version has the rechargeable battery pack. The other takes eight AA batteries. The one that takes batteries is the one I have issues with. It takes new batteries every two or three weeks. The camera itself works great, but the batteries are very expensive to replace.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 24, 2025
Hello there, battery lifespan can vary depending on camera usage, as several factors affect its longevity, including low signal, communication attempts, successful communications, battery quality, and transfer frequency. Ensuring your camera is running the latest firmware may also help improve battery life and overall performance.
We’d like to investigate your case further to address the cause properly. Please call us at 1-888-779-7646 for assistance.
We’d like to investigate your case further to address the cause properly. Please call us at 1-888-779-7646 for assistance.
Written by a customer while visiting spypoint.com
Customer Rating
4
Flex m
on October 23, 2025
Posted by: Toht
from Ala
Gender:Male
Have had 2 flex m out for about 1 months and im fairly pleased with the pic quality and battery life. Video quality sucks. It's real shaky jerky like a time lapse and it's not but 5 seconds long
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 23, 2025
Hey there, we appreciate your feedback. Please keep in mind that when the FLEX line is set to video mode, the camera will transmit 3 animated previews through the app. The full 15-second video will be stored on the SD card for manual access at your convenience. Rest assured that the full 15-second video can be transmitted to the app for remote viewing by requesting it in full HD. You may visit the following link to learn more about HD video requests: https://www.spypoint.com/us/en/full-hd-videos.html
For any further assistance, please contact us at 1-888-779-7646. We’ll be glad to help!
For any further assistance, please contact us at 1-888-779-7646. We’ll be glad to help!
Written by a customer while visiting spypoint.com