Customer reviews from spypoint.com
Spypoint - Spy Point Flex M Twin Pack
Average customer rating
3.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
18
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
15
55%of customers recommend this product.
(
22 out of
40)
Customer Reviews for Spypoint - Spy Point Flex M Twin Pack
Customer Rating
1
Bad experience
on March 6, 2026
Posted by: mossyoak23
from pennsylvania
Gender:Male
I was given 2 of the Flex M cameras as a Christmas gift & they have been nothing but problems. They continuously stop working. I have been on the Spypoint chat line at least 5 or 6 times troubleshooting these cameras. At one point, they did replace one of the cameras, but that camera stopped working several times as well. I have asked Spypoint several times to send replacement (non cellular) cameras, but all they want to do is continuously troubleshoot the cameras I have without replacing them. Honestly, I have had alot of trailcams, but these are absolutely the worst! So glad I didn't sign up for the additional photo packages per month. Maybe I just got lemons, but you would think Spypoint would like to make sure their customers were completely satisfied rather than unhappy.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, March 6, 2026
Hi there! We have escalated your concern, and our team will reach out to you as soon as possible. Please keep your lines open. We’ve also sent you an email for confirmation.
Written by a customer while visiting spypoint.com
Customer Rating
1
Worked good for one season
on March 3, 2026
Posted by: BTelly
from South Dakota
Gender:Male
I bought this twin pack in October of 2024. They worked good that fall when I finally got them connected to my Spypoint account. Last fall (2025) I had both set up for months getting the occasional picture and assumed there weren't many deer around. When I started sitting in my stand for archery season I would walk in front of my camera and watched several deer walk in front of it as well. No pictures were taken. I was very disappointed especially since the deer I ended up harvesting should have been on camera and would have made a neat picture to pair with the mount. I got one good season out of these.
Response from spypoint.comBy CUSTOMER SERVICE, March 3, 2026
Hey there, thank you for sharing these details with us. We’re concerned to hear that the cameras stopped capturing photos despite confirmed activity in front of them, especially after previously working well. We’d like to review this more closely to better understand what occurred.
Your case has been escalated to our team for additional evaluation, and one of our team members will be contacting you directly to discuss the situation and provide further assistance. We appreciate you taking the time to share your experience.
Your case has been escalated to our team for additional evaluation, and one of our team members will be contacting you directly to discuss the situation and provide further assistance. We appreciate you taking the time to share your experience.
Written by a customer while visiting spypoint.com
Customer Rating
1
Déçu
on December 5, 2025
Posted by: CREVEUIL
from MANCHE
Gender:Male
Problèmes installation. Les 100 photos prise en une nuit une branche a du déclencher avec le vent. Pile consommer 25 %. En une journée. Les allertes téléphones une seule. Un gros décalage entre ce que je penser et la réalité. Je devais en acheter d autres.?????. Qualité photos moyenne.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 6, 2025
Bonjour, merci de nous avoir signalé ce problème. Ce niveau de performance est loin de correspondre à celui que nous souhaitons offrir à nos clients. Afin de garantir que ce problème soit traité de manière appropriée, nous avons transmis votre dossier à notre équipe de direction pour qu'elle mène une enquête approfondie. Soyez assuré que nous nous engageons à résoudre ce problème pour vous. Dès que nous aurons plus de détails ou que nous aurons déterminé les prochaines étapes, nous vous contacterons directement pour vous apporter notre aide.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Written by a customer while visiting spypoint.com
Customer Rating
5
Minimal issues
on December 1, 2025
Posted by: Anonymous
from Macon, Georgia
Gender:Male
I have 37 Spypoint cameras in the field currently. 15 link micros, 9 flex G 36, and 14 flex m. I run the LIT-22 batteries in all the flex series cameras. All the micros just alkaline (Energizer). I periodically bring them home and check for updates. Batteries in micros last 3 months and lithium packs last 6 months. Using the micros for the third year. I keep them out all year. Best camera for the money. No complaints here. Just hate seeing only negative reviews especially when my 37 work great ......
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hi there. Thanks for sharing your experience! It’s fantastic to hear that all 37 of your cameras are performing well and that you’re getting solid battery life from both the Flex series and Link Micro cameras. We truly appreciate your positive feedback!
Written by a customer while visiting spypoint.com
Customer Rating
1
Not good
on December 1, 2025
Posted by: Kraemer14
from Astorville Ontario
Gender:Male
I bought this item 1 week ago. The camera won’t take pictures in the dark and when it does the photos are just black. The company has tried to fix the problem but nothing worked. I doubt I will get a refund or a new camera.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hello there, thank you for sharing this. We’d like to take a closer look at the night-time photo situation and review the steps already taken so we can determine the best solution for you. Our senior team will investigate this further, and we’ll be reaching out to you for additional assistance.
Written by a customer while visiting spypoint.com
Customer Rating
2
Satisfied with initial setup
on November 28, 2025
Posted by: JT4Reel
from Michigan
Initial setup for two at our camp was super easy. Battery life has been very good with Lithium batteries. However, the GPS location of camera locations are not accurate and do not work for long durations, and no matter how much I try to minimize the activity level they randomly take photos to the point of exceeding the 250 each per month by the second or third week of the month. When someone or something does actually activate it the image now doesn't show up till days afterwards or not at all in an area with a strong signal. I was happy from the get go but as time goes on within this past year of purchasing, they are getting way less reliable.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 28, 2025
Hello there. We’d like to take a closer look at the situation with your camera. Your case has been forwarded to the relevant department, and a team member will reach out to you for further assistance as soon as possible. Please keep your communication line open.
Written by a customer while visiting spypoint.com
Customer Rating
5
Nice Camera
on November 27, 2025
Posted by: LeeA
from NC
Gender:Male
I’ve had 2 years now and only complaint is both SPYPOINT SD cards failed. The ones complaining about battery life I have no clue why I use 8 Amazon Basic batteries and they last couple months and takes literally thousands of photos in freezing temperatures.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, November 27, 2025
Hello there, we appreciate you taking the time to share your experience over the past two years. It’s great to hear our camera performs well with your batteries. For the SD card situations, our team can help provide guidance. Please reach us out at 1-888-779-7646.
Written by a customer while visiting spypoint.com
Customer Rating
1
Garbage
on November 20, 2025
Posted by: Garbage
Water ingress, video is 3 pics, support sucks, and the worst is that it just stops transmission of photos. I suspect that this company is saving money on their cell plan but it’s cool for us to pay the unlimited plan and get nothing. Oh it’s tough to tell whether it’s a buck or doe since the quality sucks.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 20, 2025
Hello there. This is not the experience we want our users to have. Please reach out to our support team via call at 1-888-779-7646 so we can investigate your unit and address the possible causes. We’re committed to finding a solution that works for you. Thank you for your patience, and we appreciate you bringing this to our attention.
Written by a customer while visiting spypoint.com