Returned it after using it to make 4 cuts. It started making squealing noise.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 24, 2020
Hello Skeen,
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
If you have low hanging tree branches that you have to avoid while mowing, this tool pays for itself in less than 1 hour. I trimmed 4 large trees within an hour of opening the box.
Just received my 16 inch 40 watt chainsaw. I couldn’t wait to start trimming down some Leyland Cypress trees that had gotten out of control. I used it for two hours without the battery dying out. Very pleased so far.
Bought this several years ago. I am 69 year old woman and I find this saw very easy to handle. It has come in very handy since we just had two hurricanes.