Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless Cordless Compact Chainsaw - Tool Only, Battery and Charger Not Included
Average customer rating
4.4 out of 5
4.4
(84 Reviews)
Open Ratings Snapshot
Rating breakdown 84 reviews
5 Stars
62
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
5
85%of customers recommend this product. 
(
62 out of 73
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 24V 12" Brushless Cordless Compact Chainsaw - Tool Only, Battery and Charger Not Included
Customer Rating
1 out of 5
1
Returned 2 days after purchase.
on November 10, 2020
Posted by: Skeen
Verified Purchase:Yes
Returned it after using it to make 4 cuts. It started making squealing noise.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 24, 2020
Hello Skeen,

We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
You’ll be glad you bought it!
on November 7, 2020
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
This is a great tool for fast and easy pruning. Easily cuts up to 2.5” diameter limbs. Plenty of power and the length adjustment is very handy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Ideal for occasional need of a chainsaw.
on November 6, 2020
Posted by: Jerry F
from NE Georgia
Verified Purchase:Yes
Easily cut up branches from fallen tree branches. Ideal for small properties with fallen tree branches after storms.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Quick return on investment.
on November 6, 2020
Posted by: Jerry F
from NE Georgia
Verified Purchase:Yes
If you have low hanging tree branches that you have to avoid while mowing, this tool pays for itself in less than 1 hour. I trimmed 4 large trees within an hour of opening the box.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Cordless pole saw
on October 23, 2020
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This is a great product. Works exactly as you would anticipate it would. And, comparable w/ my exiting battery & charger!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Convenient easy to use
on October 22, 2020
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Cuts great, super light and easy to use, own hedge trimmer as well it’s super convenient to use 1 battery for both tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Super cordless saw
on October 16, 2020
Posted by: Silverdollarbill
from Chesterfield,VA
Just received my 16 inch 40 watt chainsaw. I couldn’t wait to start trimming down some Leyland Cypress trees that had gotten out of control. I used it for two hours without the battery dying out. Very pleased so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
great little saw
on October 14, 2020
Posted by: reltime
from Mobile Al
Bought this several years ago. I am 69 year old woman and I find this saw very easy to handle. It has come in very handy since we just had two hurricanes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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