Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless Cordless Compact Chainsaw - Tool Only, Battery and Charger Not Included
Average customer rating
4.4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
62
4 Stars
10
3 Stars
4
2 Stars
3
1 Star
5
85%of customers recommend this product.
(
62 out of
73)
Customer Reviews for Greenworks - 24V 12" Brushless Cordless Compact Chainsaw - Tool Only, Battery and Charger Not Included
Posted by: John Kelly
from Ellsworth, Wisconsin
Verified Purchase:Yes
My chainsaw has room for a bigger battery, I didn’t know one was available! At check out, a bigger battery should have been offered.
Sure, more money, but that’s sales! Now I feel like I should have bought the bigger battery. I’m disappointed.
Sure, more money, but that’s sales! Now I feel like I should have bought the bigger battery. I’m disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , January 10, 2021
Hello John Kelly,
Thank you for your feedback. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. You may also start by simply downloading the Merchandise Return Form on our website. If you are in the market for an additional battery we are always happy to help with product recommendations, please feel welcome to contact our team.
Thank you for your feedback. If you are not 100% satisfied with your Greenworks product, you may call us toll free at 1-888-909-6757 for assistance or to start the return process. You may also start by simply downloading the Merchandise Return Form on our website. If you are in the market for an additional battery we are always happy to help with product recommendations, please feel welcome to contact our team.
Written by a customer while visiting greenworkstools.com
Posted by: Ricky h
Verified Purchase:Yes
Light and easy to handle. Plenty to power to cut mesquite
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
still going
on December 24, 2020
Posted by: Johnny Boy
from Lewiston, Idaho
Owned this little saw for years. Its still going strong. From hunting to back yard, it completes every task I put it through.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this saw
on December 1, 2020
Posted by: ChainsawOma
from MD
Bought this little saw to help with branches and smaller logs so I didn't have to bring out the gas powered chain saw, or fuss with reaching things with the electric one. The saw has been amazing, and is now my favorite saw. It is lightweight, which is a big plus, and has been perfect for cutting fallen branches and limbs, and for smaller logs. The only drawback was that the battery only lasted for 1/2 and hour (which was pretty amazing, considering the workout it gets) so I have ordered a backup.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Small Chainsaw
on December 1, 2020
Posted by: hwrankin2
from Monticello, KY
I gave had my 10" saw for more than a year. It cuts well and the battery life is acceptable. I purchased an extra battery so I could cut longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Surprising
on November 23, 2020
Posted by: ferd
from MA.
I bought this little 24vt last spring after giving up trying to start my gas one. I wanted something dependable, easy to use and light- even though I tended to demand fairly heavy use of my saws. When I got it it seems kinds of whimpy and really light weight. I thought, "oh well, that was a mistake"
Wow, was I surprised by the results. The little devil cut right through just about anything I put it up against under a foot thick. I found quickly, let it do the cutting, don't force it and let it rip right through on it's own and it will.. Also, surprise, the 24 vt battery cut for a long time in the pile that the storm brought down and I put it away without recharging. Contrary to most power saws that use chain bar oil- I still have not refilled it as it it 1/2 full after many additional cuttings. Wow, I'm impressed.
Wow, was I surprised by the results. The little devil cut right through just about anything I put it up against under a foot thick. I found quickly, let it do the cutting, don't force it and let it rip right through on it's own and it will.. Also, surprise, the 24 vt battery cut for a long time in the pile that the storm brought down and I put it away without recharging. Contrary to most power saws that use chain bar oil- I still have not refilled it as it it 1/2 full after many additional cuttings. Wow, I'm impressed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight and effective
on November 16, 2020
Posted by: edmation
from Oklahoma City, OK
I purchased this after receiving severe ice storm damage. Product arrived fast, easy to assemble, no tools needed (be sure to purchase chain lube separately).
For use, this unit is lightweight and easy to handle when stretching to make cuts. I mostly use this with 1" - 5" average diameter limbs with ease. The battery that came with it is a 2ah and holds it's charge well. After the storm I used it everyday for a week with an average cut time of 1.5 to 2 hours daily and no extra charging was needed (just charged at the end of the day for the next day's use).
For use, this unit is lightweight and easy to handle when stretching to make cuts. I mostly use this with 1" - 5" average diameter limbs with ease. The battery that came with it is a 2ah and holds it's charge well. After the storm I used it everyday for a week with an average cut time of 1.5 to 2 hours daily and no extra charging was needed (just charged at the end of the day for the next day's use).
(click to see the video)
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Until do it yourself recall
on November 12, 2020
Posted by: lorideedee
from Blue Ridge Mtns
Am a 72 yr old woman who thought this chainsaw would be great, & has been ‘til I got the recall ! “Under certain circumstances it can remain ON! Called, & was told they will ship the part to repair it to me- like my car manufacturer telling me “ Your accelerator “may stick , but we’ ll send you the part to repair it. Have to have part shipped to a repair place 40 some miles away, wait for part & repair, meanwhile the saw is useless.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com