Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
5
Connectivity
on February 13, 2023
Posted by: John
from Alberta, Canada
I couldnt connect to my computer with wifi. would be nice to have the bluetooth option.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Slow to print
on February 20, 2023
Posted by: SEan
from Boston, MA
SLOW TO PRINT - Despite settings on RAW. Very unfriendly print with JPEG's
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 21, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCL8905CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Product under performance
on March 28, 2023
Posted by: No bueno
from AUSTIN
Underperfomance. Bulky. Slow. Maximum 250 page capacity. Adapting pages to print in various formats, specifically pre-printed checks in QuickBooks, impossible. I miss my HP.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 2, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCL8905CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Mac User
on March 1, 2023
Posted by: JKMc
from Florida
This is a very nice printer, all functions work, could use an updated driver for Mac OS 13.2.1
Written by a customer while visiting brother-usa.com
Customer Rating
4
So far, I am pleased.
on March 5, 2023
Posted by: Jeff
I searched a long time to replace my HP MFC and I decided to try out the Brother. I have been a long time users of HP, but their quality just isn't there anymore. It was very similar to the HP with important distinctions. First, the platen can hold legal size documents, and I don't think I would be locked into using OEM toner cartridges. I would've given it five stars, but the instructions/manuals, or lack thereof, leave a little to be desired.
Written by a customer while visiting brother-usa.com
Customer Rating
5
This Brother's a Breeze
on March 5, 2023
Posted by: DRB Benefits Group
from Windermere, Florida
Simple. Easy. Intuitive. Straightforward. Dependable.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not the machine if you need speed.
on March 7, 2023
Posted by: John Grice
from Naples, FL
The printer is very quiet, however it’s sprinting speed leaves much to be desired. The MFC9560 was a far better machine.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCL8905CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Copy , Scan and Print
on March 15, 2023
Posted by: CJantz
from Missoula, MT
This is a great copy, scan, print machine. I love it. Not cheap to replace the toner but it keeps up with our small business demands.
Written by a customer while visiting brother-usa.com