Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
5
Love the Machine!!!
on September 28, 2020
Posted by: Salsa Industrial Supply
from New York
We purchased this machine during COVID to get our business work done from home with the professionalism and speed of being at the office. We love the machine and it quickly became part of the family. We highly recommend this purchase. Once it is installed all you do is work!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Does Exactly What I Need
on October 2, 2020
Posted by: KCG49
from Los Angeles, CA
I have a business I'm running from home because of Covid-19. The Brother Printer handles everything I need. Great that it does color as well as black and white and its speed is more than adequate for my needs. Very satisfied.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good qulaity
on October 6, 2020
Posted by: wmckoy3033
from Trussville, AL
A little slow on printing that I would like to exprience.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works flawlessly
on October 17, 2020
Posted by: AP85
Bought it to replace a HP that finally died. The HP would occasionally stop printing and would require me to reboot my computer and printer. So far, no issues with the Brother. Works great, but a little slow for the first or single page to print. Otherwise it's great!!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Purchased new 7-9-20 less than 90 days it craped
on October 17, 2020
Posted by: Anonymous
from Fair haven New Jersey
90 days after purchase the printer crapped out . You sent me a refurb unit. Not only did I have to go through the torture of setting up the refurb. I feel like I got screwed by Brother. Paid for new lasted less than 3 months I had to buy a new HP & ink 600.00 that I didn’t need. Needed a printer until the reverb showed up Tell me how you would feel. ?????
Response from brother-usa.comBy Brother, Customer Service , October 23, 2020
Hello,
Oh no! That's not what we like to hear. We will be glad to assist you in setting up your Brother MFC-L8900CDW. Please contact customer service at the enclosed link.
https://www.brother-usa.com/contact-us
Oh no! That's not what we like to hear. We will be glad to assist you in setting up your Brother MFC-L8900CDW. Please contact customer service at the enclosed link.
https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfectly Splendid
on October 20, 2020
Posted by: Ladiexeric
from Phoenix
Our office was struggling with an HP computer than could NOT seem to handle being on multiple computers and used very frequently. We had our office IT team and a hired professional take a look at the machine and nothing worked. I researched brother printer and found this gem. I bought it same day and the install was perfectly splendid. We have had NO issues since that day and even efficiency has improved.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Features
on October 21, 2020
Posted by: Chucks
from HOLLY, MI
Multi trays, wireless connectivity even to my phone with no downloading
Written by a customer while visiting brother-usa.com
Customer Rating
1
thought it would be better
on October 28, 2020
Posted by: SH2020
from Jacksonville, Fl
Have had many issues, for example, it will say it needs paper but it is actually full. There is a major delay between clicking print and it actually printing. We upgraded from a brother to this brother printer thinking it would be an improvement but that just isn't the case unfortunatly.
Response from brother-usa.comBy Brother, Customer Service, October 29, 2020
Hi, we understand you are experiencing issues with slow to print and error when inserting the paper. We'd like to help. Click the links below to assist with optimizing the print speed and making sure the paper size and paper type settings in the machine or on your computer is changed.
https://help.brother-usa.com/app/answers/detail/a_id/170567
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl8900cdw_all&faqid=faq00100268_506
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/170567
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl8900cdw_all&faqid=faq00100268_506
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com