Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
5
Solid & dependable for our small business office
on March 22, 2021
Posted by: TL Office Mgr
Scan quality is excellent - I'm not even using our scanner, but scanning everything with this printer. Copy quality is excellent. This printer feels very professional to use and set up. There are great admin setup features, with so many levels of customization and user control. We are using it on our Ethernet and the connection has been no trouble. Bypass printing is reliable and fast. The ADF works well, even for duplex scanning/copying. Like others have mentioned, it feels a bit slow for getting that first page to print (still less than 10 seconds), but the tradeoff in quality, administration and features FAR outweighs the time to first page print. Definitely appreciate Brother's offering in this price range for our small business office daily use.TL
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works great but shuts off all items on circuit
on May 14, 2021
Posted by: Lynda
from Idaho
I purchased this printed because I print a lot. This printer works great but it must be on a dedicated electrical circuit all by itself. It puts out so much voltage that anything that is on that circuit shuts off. I had to put the printer on a dedicated circuit all by itself which is very annoying. I moved to a brand new house and it continued to do the same thing. I do love the fact that the laser cartridges cost less than the HP and Cannon. The quality of the prints are awesome, but the voltage it uses is just too much. No one wants their computer shutting down when they print a file.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., July 6, 2021
We are sorry that you are experiencing power issues issues with your Brother MFCL8900CDW machine and we understand your disappointment. Below is an FAQ that will help you to solve this issue:
https://help.brother-usa.com/app/answers/detail/a_id/152645
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/152645
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Adequate Machine, does not do all tasks
on June 2, 2021
Posted by: Anonymous
from Boston, MA
Very loud, does not print what I want in the version I want (color) I can only print documents in black and white.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., June 2, 2021
We understand you are experiencing issues printing using your Brother MFCL8900CDW. We'd like to help. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat:
www.brother-usa.com/brother-support
www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great features
on June 27, 2021
Posted by: Sha69
from Elkins Park, PA
Less expensive than a HP and the toners as well. Haven’t used the support system yet. So far. All good
Written by a customer while visiting brother-usa.com
Customer Rating
5
Deoendable!!
on August 10, 2021
Posted by: Steelers83
Brother products have always been a dependable choice for me!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Laser printer
on May 6, 2022
Posted by: Maxi
from Philadelphia
Really good product, toner usage not bad, This is great
Written by a customer while visiting brother-usa.com
Customer Rating
5
Worth the extra $$$
on May 8, 2022
Posted by: Blueskyrick
from Virginia
If you are going to upgrade then it’s worth the $$
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not sure I see the value
on November 8, 2022
Posted by: WDclyde
from San Antonio
FAX data storage could be much better, technical support is a joke between web chat and phone support..... support calls customer back after then hangs up, so you get a call back just no support. Left HP for Brother
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, November 8, 2022
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com