Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
1
Absolutely horrible software
on August 6, 2019
Posted by: mjgjk
from drhjj
software is incapable of recognizing a printer that is already installed and working so I cant scan anything. I can try to reinstall the software but in a corporate setting with security on the network it doesnt find the printer, I can manually enter the IP address and it comes up but then it cant connect anyway. And you cant even uninstall the software short of manually deleting the 5 or 6 folders full of junk in your program files folders (have to stop some processes first), uninstall just plain doesnt work and windows doesnt list it in the programs list so you cant do that either (yes I tried run as administrator). Ridiculous, bad software kills an otherwise good product, yet again, f you
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service , August 9, 2019
Hi, I see you are experiencing with the wireless network and scanning feature. I'd like to help. There are some important points to confirm before connect your machine wireless. Follow the step in the link below: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcl8900cdw_all&faqid=faq00002806_007
Written by a customer while visiting brother-usa.com
Customer Rating
4
An incremental improvement over the MFC-9970CDN.
on August 22, 2019
Posted by: Studenttt
from Arroyo Grande, CA
The release tabs in the rear for envelope printing are less likely to bread a fingernail than in the MFC-9970CDN but envelope printing from MS Word a very badly aligned. I'm reserving my envelope printing for an old MFC-9460CDN. Toner is very pricey. I suspect parts differ from predecessor making repairs difficult. I'd recommend buying a used MFC-9970 instead.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great,but...
on August 25, 2019
Posted by: SanteeShady
from Santee, Ca
Love the machine, i only wish it would interface with Alexa
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Does what we need
on February 12, 2020
Posted by: Invisacook
from Bunnell, Florida
Color pics and docs are sometimes fuzzy looking, it also needs a better sharpness adjustment.
Written by a customer while visiting brother-usa.com
Customer Rating
1
not great
on March 16, 2020
Posted by: MTZ1
from TEXAS
ROLL ON TOP KEEPS GETTING JAMMED, THIS STARTED SINCE DAY ONE OF PURCHASE
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excelente
on September 6, 2020
Posted by: Juan63
from Chile
Excelent product. I would by it again. Wifi, quality, speed, works perfect. Easy to conect to pc.
Written by a customer while visiting brother-usa.com
Customer Rating
4
I love this printer
on November 8, 2020
Posted by: Pamela20
from Denver, CO
This printer works great for the purpose I use it for, however I wish it was a bit faster. It will not print pictures very well but that is not what I use it for anyway.
Written by a customer while visiting brother-usa.com
Customer Rating
1
disappointed
on January 5, 2021
Posted by: Laurie
from Fallon NV
Purchased for in-house marketing/advertising printing approx.300+ sheets weekly and using the recommended color ink. The colors print dull and are not consistent and feel I have to adjust often to gain consistency through different printing design formats.
Response from brother-usa.comBy Customer Service, Customer Service, January 8, 2021
We understand you are experiencing issues with your print quality for your MFCL8900CDW. We'd like to help. Below is a FAQ that may improve the quality of your print.
https://help.brother-usa.com/app/answers/detail/a_id/143249
https://help.brother-usa.com/app/answers/detail/a_id/143249
Written by a customer while visiting brother-usa.com