Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
3
Very good, but
on March 5, 2019
Posted by: CPA in CO
from Colorado
The printer replaced an older Dell printer. I had to exchange it for a new one due to a malfunction but that was OK, the store was great with the exchange. The problem that no one can correct is that with my dedicated fax line from Comcast the Fax function will not work to send faxes. I have had both my Tech folks work on it and also Comcast sent out a rep to go thru everything in the set up and no one can get it to work. I have also been with the Brother Tech Support team and they said it was a line problem and Comcast says the lines are good. No one will step up and actually do something and wish I would just go away.
I have since found that Comcast uses a type of VIOP (?) hard line service and that may be the problem. I will not give up but with the added expenses and time spent on trying to get it to work the actual cost of the printer is at least triple the purchase price.
I have since found that Comcast uses a type of VIOP (?) hard line service and that may be the problem. I will not give up but with the added expenses and time spent on trying to get it to work the actual cost of the printer is at least triple the purchase price.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Good if only printing black text on white paper
on August 20, 2019
Posted by: Bball
from Chicago
If you are printing only black text on white paper this product is great. However, if you have any images, or color on here this is horrible. The pictures are blurry, and not clear. I printed a resume where my name is white on a blue banner. The name is extremely blurry and the blue runs into the white name. This is the same on anything that isn't black text on white background.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service, August 22, 2019
Hi, thank you for your feed back. We will be glad to assist you with the printing issue. Here is a FAQ that may help.
https://help.brother-usa.com/app/answers/detail/a_id/143249?R3ModelID=MFCL8900CDW
If this does not resolve your issue, please contact us by Email or Live Chat. https://www.brother-usa.com/support/mfcl8900cdw
https://help.brother-usa.com/app/answers/detail/a_id/143249?R3ModelID=MFCL8900CDW
If this does not resolve your issue, please contact us by Email or Live Chat. https://www.brother-usa.com/support/mfcl8900cdw
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not good for a machine
on April 20, 2020
Posted by: AARON031
from Mississauga
New printer and keeps printing and scanning a line in the middle of page. Did all the self fixes like cleaning the glass etc. no luck.
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-L8900CDW
on February 13, 2025
Posted by: KEVIN P YOUNG EA
GREAT COLOR AND COST EFFECTIVE. EASY SET UP AND EASY CARE.
Written by a customer while visiting brother-usa.com
Customer Rating
1
One sided printer only
on August 28, 2025
Posted by: Bryan
from Wisconsin
The Printer seems like it would be really helpful. Except that it doesn't do the things it claims to do. The print on both sides feature, will either print twice on the same side, OR flip the 2nd side upside down so you'd have to turn the page over completely to read it. It does not matter if you choose flip by Long Side or Short Side. Both do the same exact problem.
Response from brother-usa.comBy Brother Customer Service, August 29, 2025
Thanks for taking the time to review your experience with the Brother MFCL8900CDW. We appreciate your feedback. I’m sorry to hear that you are having 2-sided (duplex) documents print upside down setting issues with the Brother MFCL8900CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/160568
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/143439
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL8900CDW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/160568
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32508040002/workspaceContext/workspace/processedPrint/Answer/143439
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL8900CDW
Written by a customer while visiting brother-usa.com
Customer Rating
4
Happy I switched...
on June 16, 2017
Posted by: Caribbean Architectural
from Puerto Rico
Very easy to use. Prints great and love how photos come out! Ink replacement is very reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quiet and fast!
on June 23, 2017
Posted by: DebR
from Lafayette, CA, United States
I have always been an HP owner, and this is my first brother printer and I love it. So easy to install and use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Top Notch Printer
on July 3, 2017
Posted by: Anonymous
from Corpus Christi, TX, United States
The Best printer I have every owned and used. Fast, easy-to-use, and superb prints. Very easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com