Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
1
Terrible!
on November 9, 2017
Posted by: Gina2V
from La Salle, IL
The wireless capability goes offline constantly. One minute a printer can print to it and the next you spend countless hours trying to solve it. Would never recommend this printer to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Disappointed in machine!
on July 30, 2017
Posted by: Anonymous
from Houston, TX, United States
Machine malfinctioned on day 1, wad returned nrxt day!! It never printed multiple
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Don't Count on Two Sided Copies
on March 20, 2022
Posted by: Kevin Avery
from Tarzana, CA
I was stunned that the unit does not perform two sided copying. When I chose that setting, the unit printed two pages side by side on the same sheet, not actual two sided.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Wastes paper
on March 4, 2023
Posted by: Sad Owner
from Dayton, TN
It will NOT print on both sides. Can't change settings online or on printer panel.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 6, 2023
We understand you're experiencing 2-sided printing issues with your Brother MFCL8900CDW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/143439
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/143439
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer
on July 5, 2017
Posted by: Deb R
I have a small business, and have always had HP printers, this is my first Brother printer. Easy to install, features easy to use, its way more quiet--Love my new printer!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
features don't always work
on February 13, 2018
Posted by: Andy1254
For the most part the printer operates great, but because the scan feature has issues i will only rate this a two star.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Slow Printer - Constantly has to "Cool Down"
on October 20, 2022
Posted by: TammyInCO
from Denver, CO
This printer is much slower to "receive data" than my previous Brother printer. It prints 2 pages and then has to think for several seconds to a minute to print the next 2 pages. My previous printer would print multiple pages at a time. Getting constant black lines on my documents now that aren't going away with a cleaning like they used to.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not even close to specs
on April 4, 2023
Posted by: Rick
from Idaho
I have had this printer for 2 months now, it is loud, slow and uses a lot of toner. Claims 33 ppm, I'm getting 1 after receiving for 15 seconds, then finally prints then says receiving again and takes the same time to print next page. After sending so many docs to print and it taking so long to print each page it just stops printing the jobs, they are in computer print queue, but it seems there is no memory in the printer to queue up jobs in printer memory, thus super slow printing. Quite disappointed, I guess I will go back to HP, much quicker, quieter and lower price per page of output. Brother tech support gets 0 stars.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 4, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCL8905CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com