Customer reviews from brother-usa.com
Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Average customer rating
4.3
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
398
4 Stars
138
3 Stars
53
2 Stars
22
1 Star
40
89%of customers recommend this product.
(
240 out of
271)
Customer Reviews for Brother - MFCL8905CDW 7 in. Color Touchscreen Copy/Fax/Print/Scan Color Laser All-in-One Printer - Gray
Customer Rating
4
Not user friendly
on April 10, 2023
Posted by: Marcus
from little elm, tx
Not user friendly. unable to reset toner life. I have done the steps on the website and you tube. still will not reset the toner life so I can print!
Written by a customer while visiting brother-usa.com
Customer Rating
3
SLOW PRINTING, CROOKED SCANS
on April 11, 2023
Posted by: Sheila The Notary LLC
from South Carolina
This is aa good copier but the speed is significantly less than the specifications specify. It will stop printing for no apparent reason and restart only aftee running the troubleshooter. The scanber pulls in pages crooked and cuts off one side or the other.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 11, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCL8900CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
MFC-L8900CDW
on April 20, 2023
Posted by: Tina
Slower than expected. If you print more than one page it prints a few pages at a time, wait for a minute or so then starts again. Also, the printer takes time to warm up each time you print.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 20, 2023
We understand you're experiencing slow printing issues with your Brother MFCL8900CDW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/143455
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/143455
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother MFC
on May 5, 2023
Posted by: frank
from Bridgewater NJ 08807
This is my second Brother MFC printer and I have been very happy with both (so far on new one)
Written by a customer while visiting brother-usa.com
Customer Rating
4
Impressed with our upgrade
on May 8, 2023
Posted by: Jennifer
from Brandon, MB
This model gives great print quality. Very easy to use and install. Shipping direct from Brother was less than 1 week from order. Reasonably priced.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great product
on May 14, 2023
Posted by: Gary
from Winnipeg, Manitoba
Model beyond our needs, excellent packaging, and easy to set up.
Written by a customer while visiting brother-usa.com
Customer Rating
3
MFC 8900 CDW review
on May 28, 2023
Posted by: User
from Knoxville, TN
I purchased my first Brother's printer MDC in Feb 2011, and it lasted 12 years. With that good quality, I purchased this new one. Unfortunately, I can't say the same about 8900 series. It falls to sleep in the middle of the printing frequently, and it eats the corner of the paper in the feeder & causes paper jam. Lastly, I noticed that all current models place the black toners in the last place of a tray. Why? Black toner is the most frequently changed toner, so why would designer put it last to take most effort to change?
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 29, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCL8900CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Be ready to do regular cleanings.
on May 31, 2023
Posted by: Crystal Commercial
from Manassas, VA
We purchased this printer to replace a previous one that had issues with making streaks and having such build up on the rollers that began to crinkle the pages. We are a small office and do not make a lot of copies or print a lot. The current total count is 2191. That being said, we are getting dark marks on the pages already. I have followed Brother recommended cleanings and that seems to help, but I do not think that under 3000 copies should have such a state already.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 1, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality issues with your Brother MFCL8900CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com