Customer reviews from brother-usa.com
Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Average customer rating
4.2
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
40
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
8
Customer Reviews for Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Customer Rating
1
on January 13, 2024
Posted by: Tootie
The system turns off and won’t wake up after 3 days always saying no toner when toner is full
Response from brother-usa.comBy Brother Customer Service, January 17, 2024
We understand you're experiencing No Toner Error with your Brother HLL3220CDW machine. I apologize for any inconvenience this issue may have caused you. We'd like to help. Below is a FAQ that may help you with this issue:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/184981
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32311020002/workspaceContext/workspace/processedPrint/Answer/184981
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
LaserJet color printer
on July 1, 2024
Posted by: Tippy
Have worked in IT since the 80’s I have used or repaired just about every kind of printer available.
The inkjet printers are great if you’re printing often which I don’t. The ink is messy and dries out and clogs the print head. In the end it is not a cost effective solution.
This Canon printer was New, comes complete with full toner cartridges and enough for 1000 pages implied. It prints every time without issue. The output looks great and for casual photos of family for the fridge it’s not bad.
The inkjet printers are great if you’re printing often which I don’t. The ink is messy and dries out and clogs the print head. In the end it is not a cost effective solution.
This Canon printer was New, comes complete with full toner cartridges and enough for 1000 pages implied. It prints every time without issue. The output looks great and for casual photos of family for the fridge it’s not bad.
Written by a customer while visiting brother-usa.com
Customer Rating
1
rip off
on February 28, 2024
Posted by: steve
Don't buy the ink costs more than the printer and is hard to find
Response from brother-usa.comBy Brother Customer Service, February 29, 2024
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously.
We regret that you found the cost of our consumables to be expensive. Brother International Corporation offers genuine Brother Products at full manufacturers suggested retail price. It is our intention to provide service and a full line of consumables to our customers so that if you cannot find a particular consumable at your local retailer or dealer, you can conveniently purchase them through us. Our dealers and distributors could run, independently, special promotions that sometimes would allow customers to purchase machines and/or accessories at a lower price. We are not in competition with our dealers or distributors.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
We regret that you found the cost of our consumables to be expensive. Brother International Corporation offers genuine Brother Products at full manufacturers suggested retail price. It is our intention to provide service and a full line of consumables to our customers so that if you cannot find a particular consumable at your local retailer or dealer, you can conveniently purchase them through us. Our dealers and distributors could run, independently, special promotions that sometimes would allow customers to purchase machines and/or accessories at a lower price. We are not in competition with our dealers or distributors.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good product but very limited features.
on January 15, 2025
Posted by: IC Institute
from Florida
I made a mistake when I purchased this machine. My business needs a machine with copy, fax and scan capability. This machine has none of those capabilities.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Could be better
on November 26, 2024
Posted by: Anonymous
from Oregon
I like the speed of the printer, however the picture quality is not as good as I would like
Response from brother-usa.comBy Brother Customer Service, December 2, 2024
Thanks for taking the time to review your experience with the Brother HLL3220CDW. We appreciate your feedback. I’m sorry to hear that you are having print quality issues with the Brother HLL3220CDW. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/186947
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL3220CDW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/186947
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/HLL3220CDW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great color printer!
on October 12, 2023
Posted by: daniellef_88
[This review was collected as part of a promotion.] This digital color printer is amazing! I can easily sit on my couch and send pictures from my phone to the printer and it prints the best quality of pictures I have ever seen. I have received this printer complimentary and absolutely love it. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome printer
on October 12, 2023
Posted by: carriemoshercrutchfi
[This review was collected as part of a promotion.] This printer came with ink ribbons easy to set up and get to printing quickly. Do wish the controls were more up to date and i didnt have to push buttons till you get to the right number or letter to type in things like network password. Gave me flash backs of the old flip phones. But after you get it all set up the print quality and speed are amazing! It is super quiet which is great too. The bluetooth makes it so easy to send documents and pictures to print and i had no complications with the connection. The infor this printer is very expensive. But the refill program you can sign up for really helps out, i remember this service from my office manager days. This would be a great printer for a business setting. It is large and heavy though.
Written by a customer while visiting influenster.com
Customer Rating
5
So good
on October 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The way this printer prints it’s amazing! It print everything so good and clear. The only thing it’s so big and bulky. But I guess better things are bigger
Written by a customer while visiting influenster.com