Customer reviews from brother-usa.com
Brother - Wireless Compact Digital Color Laser Printer - Gray
Average customer rating
4.2
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
45
4 Stars
11
3 Stars
3
2 Stars
2
1 Star
8
Customer Reviews for Brother - Wireless Compact Digital Color Laser Printer - Gray
Customer Rating
5
Fantastic printer
on July 16, 2024
Posted by: Tony
from Calhoun Ga.
Absolutely the best printer I’ve ever owned. With that in mind, this is my first laser printer. Easy to use and the ability to print from anywhere is great.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Small, quiet, and reliable. Perfect for our needs!
on September 30, 2024
Posted by: Andrew M
from New Hampshire
This little printer replaced a much larger, much noisier, and less reliable, multi-function, printer/scanner/copier combo.
We love it! It was very easy to set up, my wife can print wirelessly from her devices all around the house, and it always wakes up to print! And it produces quality prints using both sides of the paper.
We appreciate the small footprint and how quiet it is when printing. This is a great little printer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Much better then HP
on October 28, 2024
Posted by: Airborne
from Michigan
Switched from HP to Brother. I should have done this years ago. A much more robust machine that works everytime, even if it has been a month since the last print. Wifi printing is very convenient. Would absolutely recommend over HP products.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great color laser printer
on March 28, 2025
Posted by: Nancy
I am really enjoying this Brother color laser printer. The footprint is smaller than my previous laser printer. It was very easy to set-up. I am not all that tech savvy and was apprehensive about the set-up process. It flawlessly connected to my WiFi. It prints beautifully. I would recommend this printer to everyone and would buy it again,
Written by a customer while visiting brother-usa.com
Customer Rating
5
To take care of the printer I currently own.
on March 30, 2025
Posted by: Lee Wolbrom
from Great Neck N.Y.
I think it is one of best printers I've ever seen.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quality printouts and great initial setup
on April 1, 2025
Posted by: BobK
from Rolla, MO
This is a great little laser printer that comes with 1000 pages of toner to start.
Written by a customer while visiting brother-usa.com
Customer Rating
4
All round good value
on February 21, 2026
Posted by: djfitch
from North Hills, CA
I only have one problem with this printer and it's picking up the printed sheet(s) from the paper exit. There is a small indentation to aid this but, for me, it just isn't big enough.
Minor complaint about a very good printer, colours are good, speed is good all round good printer for the money.
Minor complaint about a very good printer, colours are good, speed is good all round good printer for the money.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Great...until the memory is insufficient.
on February 24, 2026
Posted by: Audrey
from Indiana
I bought this to replace my old Brother black and white laser printer since I needed to print color labels from Canva. Well, I regret this decision now. 1. Setting up the machine was not easy. Although it was not a complete nightmare, the process was not enjoyable. I had to delete and then re-install the printer. 2. Now the bigger issue at hand: the memory...or lack thereof. After printing TEN (10) color labels from Canva, the printer has "insufficient memory." I have completed every "clear the cache" trick EXCEPT a factory reset. Nothing has worked. Nothing. And I fear performing a factory reset since I had such difficulties setting the printer up in the first place. Why do I have to perform a factory reset after printing a paltry amount of pages? Is this going to be my future? Resetting the printer after ten pages? SOOOOOOO inconvenient.
After reading the reviews about the toner cartridges (cost and changing), I am seriously regretting this purchase. I wish I had kept the box so I could return it. The only reason I gave a 2-star rating and not a 1-star is the color is vibrant (when I could print pages and not receive the "insufficient memory" error).
After reading the reviews about the toner cartridges (cost and changing), I am seriously regretting this purchase. I wish I had kept the box so I could return it. The only reason I gave a 2-star rating and not a 1-star is the color is vibrant (when I could print pages and not receive the "insufficient memory" error).
Response from brother-usa.comBy Brother Customer Service, February 25, 2026
Thanks for taking the time to review your experience with the Brother HLL3220CDW. We appreciate your feedback. I’m sorry to hear that you are having memory issues with the Brother HLL3220CDW. We sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you directly: https://www.brother-usa.com/support/HLL3220CDW
Written by a customer while visiting brother-usa.com