A little disappointed with the gouge in the handle. Supposed to be brand new and seems like it is with the exception of tge handle.
Response from Zwilling.comBy Consumer Relations, January 19, 2025
Thank you for your feedback. We’re sorry to hear about the gouge in the handle of your ZWILLING Four Star 8-inch Chef's Knife. This is certainly not the quality experience we aim to provide with our products.
Please contact our customer service team to provide more information and they will be happy to assist you further with the issue. Your satisfaction is important to us, and we appreciate the opportunity to make this right.
So far, this knife has been outstanding. I have several good knives including some custom Japanese ones. None have been nearly as sharp or seemed as durable as this one!
This is a great knife to work with. I have many but this is my go to- I bought one for each of my kids. They too love them - the handle is comfortable. If you’re thinking about it - don’t hesitate- buy it!!!