Customer reviews from Western Digital
Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Average customer rating
3.5
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
44
4 Stars
9
3 Stars
3
2 Stars
6
1 Star
24
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Posted by: Greg K
Verified Purchase:Yes
Bought this unit to replace a duplicate unit that died almost to the day the return warranty expired.
Written by a customer while visiting Western Digital
Posted by: Sebastian
Verified Purchase:Yes
Hard drive arrived only a few days after I placed the order. Holds up perfectly and the case is great. Thanks!
Written by a customer while visiting Western Digital
Posted by: Laurie
Verified Purchase:Yes
I can’t figure out how to operate this and it was sent with no instructions. Please help in this regard?
Response from Western DigitalBy SM OLS, April 7, 2022
Hello,
We regret to hear about user experience with WD My Passport for Mac Hard Drive and thank you for taking the time to bring this matter to our attention.
Please be informed that My Passport for Mac is a plug and play drive through the USB cable to the device and it will work. To know more about the drive please refer to the mentioned link below:https://bit.ly/3ujvDtJ
However, if the issue is persisting then we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We regret to hear about user experience with WD My Passport for Mac Hard Drive and thank you for taking the time to bring this matter to our attention.
Please be informed that My Passport for Mac is a plug and play drive through the USB cable to the device and it will work. To know more about the drive please refer to the mentioned link below:https://bit.ly/3ujvDtJ
However, if the issue is persisting then we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Karl-Heinz
Verified Purchase:Yes
Great product and works as advertised; would recommend!
Written by a customer while visiting Western Digital
Posted by: Bloo Kazoo
Verified Purchase:Yes
Great external hard drive! Comparable with USB and USB-C ports!
Written by a customer while visiting Western Digital
Posted by: Tim T.
Verified Purchase:Yes
Price was great. Shipped quickly. Works great. No regrets.
Written by a customer while visiting Western Digital
Posted by: bbajoras
Verified Purchase:Yes
Very easy to setup. Created a partition for Time Machine and a second for my photo library. Need to get a second drive to mirror my photo library.
Written by a customer while visiting Western Digital
Customer Rating
3
Still assessing our determination for the review
on December 13, 2022
Posted by: Callen1128
Verified Purchase:Yes
This was purchased as a gift to help back up files for a MacBook Pro. It took forever to create a backup and is requiring each individual photo folder to be added individually. We are hoping that it works for a long time. As of the current moment, there has not been another time to adequately review this product.
Response from Western DigitalBy SM OLS, December 14, 2022
Hello,
Thank you for choosing western digital and thanking you for providing the feedback.
My Passport for Mac portable storage is an external hard drive for Mac devices that works straight out of the box and makes it easy to keep you moving on your journey. Simply drag and drop files to and from, or setup a backup routine with the included software to help protect the contents of your digital life: photos, videos, music and documents.
If you are looking for any assistance please let us know. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Thank you for choosing western digital and thanking you for providing the feedback.
My Passport for Mac portable storage is an external hard drive for Mac devices that works straight out of the box and makes it easy to keep you moving on your journey. Simply drag and drop files to and from, or setup a backup routine with the included software to help protect the contents of your digital life: photos, videos, music and documents.
If you are looking for any assistance please let us know. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital