Customer reviews from Western Digital
Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Average customer rating
3.5
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
44
4 Stars
9
3 Stars
3
2 Stars
6
1 Star
24
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for Western Digital - WD 5TB My Passport for Mac Portable External Hard Drive Storage USB-C/USB-A 3.2 - Midnight (WDBA2F0050BBL-WESN) - Blue
Posted by: Anonymous
Verified Purchase:Yes
User should not wonder if their data is backed up. So secure the owner can't see it or be assured it's transferred?
Response from Western DigitalBy SM OLS Team, July 9, 2021
Hi Tash Wilson,
We are sorry to hear about your struggle with the initial setup of backup with the WD My Passport for Mac Portable External Hard Drive and thank you for bringing this concern to our attention.
We would like the chance to work with you directly to help address any questions or queries you may have with the drive and help provide a good overall user experience. We suggest you contact our Support team to get a positive resolution for this concern. You can contact us directly via phone and we would be happy to assist you.
Need Help? Please see our "Contact Us" page for information
We are sorry to hear about your struggle with the initial setup of backup with the WD My Passport for Mac Portable External Hard Drive and thank you for bringing this concern to our attention.
We would like the chance to work with you directly to help address any questions or queries you may have with the drive and help provide a good overall user experience. We suggest you contact our Support team to get a positive resolution for this concern. You can contact us directly via phone and we would be happy to assist you.
Need Help? Please see our "Contact Us" page for information
Written by a customer while visiting Western Digital
Posted by: Mommapless
Verified Purchase:Yes
Easy to use, has more capacity than I'll ever need.
Written by a customer while visiting Western Digital
Customer Rating
5
Small, sleek, fast!
on June 28, 2021
Posted by: Keala1248
from Camas WA
Gender:Female
[This review was collected as part of a promotion.] I had 1TB external hard drive from 12+ years ago… I was almost filling it up and then I got this! It’s much smaller, it doesn’t weigh as much, it’s sleek - and best of all - it transfers all of my needs and everything really fast! Very easy to charge up and use - take with is also very easy!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
4
So far, so good
on June 29, 2021
Posted by: Anonymous
from Goodview, VA
Gender:Female
[This review was collected as part of a promotion.] Was extremely seamless to set up and use. Came in the nick of time as I wanted to update and preserve my files, pictures and music. Only issue was I had to format the drive myself which took me some time as I'm not really computer savvy.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
WD still holds up
on June 29, 2021
Posted by: Jorts
Gender:Male
[This review was collected as part of a promotion.] Very happy as usual with this WD 2 TB My Passport for Mac. This is my fourth WD external hard drive, and I’m only replacing them for the extra space — my oldest one is from 2009 and still works after 15 years! It’s seamless to get installed and set up. Five stars.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Carolyn
Verified Purchase:Yes
Easy to install & works great.
**iMac users, be sure and purchase the one specified for Mac users.
**iMac users, be sure and purchase the one specified for Mac users.
Written by a customer while visiting Western Digital
Posted by: Gary
Verified Purchase:Yes
Very compact and easy to take anywhere. It's a powerhouse of storage and extremely reliable...
Written by a customer while visiting Western Digital
Posted by: Tanuki2001
Verified Purchase:Yes
Great size and very reliable so far. As portable drive capacities get larger and larger, I don't have to carry more than one or two when I'm on the road and still have my work and entertainment files. Have to ensure I have solid backups, but that's fairly easy to do these days!
Written by a customer while visiting Western Digital